Dana Ford Lincoln

Purchasing my 2016 explorer I was not sure I was going to purchase another ford. But I decided to go back to dana ford and was very happy with the experience my sales person was I was not sure I was going to purchase another ford. But I decided to go back to dana ford and was very happy with the experience my sales person was jonathan taylor and the manager who helped us was Mike. I could not ask for a better experience they were so knowledgeable and answered all my questions (which were alot). Most of all they were patient with me since I am a very picky customer after all it is my money. LOL but they answered all my questions and I test drove a few to make sure I was going to be happy with my purchase and I am very. I would recommend anyone to go to dana . More

They are the definition of ANTI-customer Brianna from sales called on my cell today, butchered my first name and completely changed my last name. When I corrected her she said "oh" then proc Brianna from sales called on my cell today, butchered my first name and completely changed my last name. When I corrected her she said "oh" then proceeded with her script. Told me my lease was up soon and asked if I wanted to come in and pick out a brand new car. I said "no". She said "fine" and hung up. Anyone halfway concerned with keeping a customer would have at least tried to inquire 'why not' or at least ended the conversation on a pleasant note. This is just typical of the overall experience I have had with Dana Ford sales and service departments for the past 3 years; you're not worth their time if you're not making them money. More

service on car which i purchased there in 2009 I needed my directional signal fixed and found out there was a recall. I brought my car in, and was offered to wait no more than 2 hours, it was less I needed my directional signal fixed and found out there was a recall. I brought my car in, and was offered to wait no more than 2 hours, it was less than that. Its a pleasant place to wait and they make sure i get all my points and extras too. More

Excellent professional service Tony,Mike, Steve , and Sal were very helpful and professional. I will be sending people to this dealership. I would highly recommend this dealer to fr Tony,Mike, Steve , and Sal were very helpful and professional. I will be sending people to this dealership. I would highly recommend this dealer to friends. I have lease from here before and have had many positive experiences with the staff. Keep up the good work and thanks very much More

Simply the best! This is the third time dealing with Dana Ford and I wouldn't go anywhere else. Bob Ingrassia Is the best! I love my new Titanium Escape and he made This is the third time dealing with Dana Ford and I wouldn't go anywhere else. Bob Ingrassia Is the best! I love my new Titanium Escape and he made it possible for me! They also have great coffee! More

Always Superb Service This service center is by far the best I've ever experienced. Every time you walk into the service center you feel like your visiting Family. Servic This service center is by far the best I've ever experienced. Every time you walk into the service center you feel like your visiting Family. Service specialist Charles Puhan goes above and beyond to ensure that my experience with Lincoln meets every expectation I have. He is a true asset and Lincoln should be honored to have an employee take such pride in his work. Charles is a true pleasure to deal with and an excellent service specialist. More

top notch service Top notch service from the minute I walked in the door until I drove my new car off the lot. Jonathan Taylor was extremely knowledgeable and helpful a Top notch service from the minute I walked in the door until I drove my new car off the lot. Jonathan Taylor was extremely knowledgeable and helpful and made the process painless. I highly recommend Dana. More

Service dept. Dana Center is an excellent and professional service Center and I was lucky to be serviced by Jamie Liga. Thank you very much my friend Jamie. Nagy Mo Dana Center is an excellent and professional service Center and I was lucky to be serviced by Jamie Liga. Thank you very much my friend Jamie. Nagy Mohamed More

Excellent customer service! My husband and I never purchase cars from Staten Island but this Dealership came highly recommended from a friend so we thought we'd give it a try. Fr My husband and I never purchase cars from Staten Island but this Dealership came highly recommended from a friend so we thought we'd give it a try. From the moment we entered it exceeded our expectations; from the friendly greeting to the clean, Beautiful waiting area. Our sales representative was Jonathan Taylor, who was absolutely amazing. Kind, friendly, and professional. He showed that he truly cared about my needs and worked incredibly hard to meet my needs so I can leave as a satisfied customer. There was no trying to get over on us or BS'ing us. He was honest and professional the whole time. My husband and I were extremely satisfied and would highly recommend this dealership to all. More

Great I literally hate dealing with buying a new car but Rich T, Mary, and Matt honestly made it super easy. They weren't trying to rip me off. They actuall I literally hate dealing with buying a new car but Rich T, Mary, and Matt honestly made it super easy. They weren't trying to rip me off. They actually got me exactly what I wanted and made the whole process painless. Not to mention I LOVE my new Fusion. Also, they took my old lease (Volkswagen) in and dealt with that whole returning process for me which was HUGE because I was dreading that. More