Dana Ford Lincoln

Oil Change We came in on Saturday at approximately 1:00 P.M and was greeted by a young lady who handled our situation with the utmost care , courtesy and knowled We came in on Saturday at approximately 1:00 P.M and was greeted by a young lady who handled our situation with the utmost care , courtesy and knowledge of her job. As a matter of fact we needed to leave to do other errands so she hooked us up with a loaner for about 2 hours. Dana Lincoln has absolutely the best customer service I have ever experienced. That is why we will be leasing #4 from them in November 2016. Great work guys (and gals) More

Attention to Detail From the minute I walked into the dealership and met Joe Petricelli, the experience was detailed, attentive and fun. I am grateful to Joe and his tea From the minute I walked into the dealership and met Joe Petricelli, the experience was detailed, attentive and fun. I am grateful to Joe and his team who helped making a dream of buying a Mustang a reality...the car is phenomenal and Joe has checked in with me often to ensure all is running well. It feels like I just joined a family... More

thankful Great customer service from Mike Busacca, was very friendly and helped me a lot while i was buying the car thank you mike busacca for everything. Great customer service from Mike Busacca, was very friendly and helped me a lot while i was buying the car thank you mike busacca for everything. More

Service my experience at Dana with Artie Bongiorno in the service department is always exceptional - he is professional, courteous, friendly and always going my experience at Dana with Artie Bongiorno in the service department is always exceptional - he is professional, courteous, friendly and always going the extra mile. More

Great! Was a very large, clean, welcoming atmosphere. We were greeted at the door each time we came in. Everyone went above and beyond to make sure we were Was a very large, clean, welcoming atmosphere. We were greeted at the door each time we came in. Everyone went above and beyond to make sure we were happy. More

A humiliating experience The sales consultant Frankie ortiz was very good .Then came the financial advisor who was horrible.Spoke down to you overcharged I would never go the The sales consultant Frankie ortiz was very good .Then came the financial advisor who was horrible.Spoke down to you overcharged I would never go there again a terrible experience .I can't even give a star rating. More

Wouldn't buy a car anywhere else!! I live near West Point/Bear Mountain and I drive almost 2 hours to Dana Ford in Staten Island. I will not buy a car from any other dealership because I live near West Point/Bear Mountain and I drive almost 2 hours to Dana Ford in Staten Island. I will not buy a car from any other dealership because I know I'll never get the service that the folks at Dana provide. Every staff member is friendly, informative, and helpful. They make the car shopping experience pleasant and actually fun. Dana Ford does it RIGHT! More

Excellent This is the first time we've ever had a pleasant experience from start to finish at a car dealership. We were helped by Nick & he made sure our transa This is the first time we've ever had a pleasant experience from start to finish at a car dealership. We were helped by Nick & he made sure our transaction was seamless. I have already mentioned to numerous people how much better Dana Ford has gotten since our last experience. More

SYNC Service call I went to Dana to speak to my Sales Rep Anthony G only to find out that he is no longer employed there. I was not very happy about this as I have work I went to Dana to speak to my Sales Rep Anthony G only to find out that he is no longer employed there. I was not very happy about this as I have worked with him for a long time and built a trust in him. While I was there I spoke to Chuck Puhan about SYNC problem and he said bring the car in tomorrow and with that immediately set me up with a Brand New loaner car. Brought the car there the next day and in a short time the SYNC was fixed and I had my MKZ back. Thanks Chuck you are always helpful More

rewarding An overall positive experience: Detail use of car was afforded and was given the option to sign up for a class to learn how to use the sync system. An overall positive experience: Detail use of car was afforded and was given the option to sign up for a class to learn how to use the sync system. More