
Dana Ford Lincoln
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Great Experience I went in to trade in my car. They showed me the available options. The financing department was very flexible and knowledgeable. I would use do I went in to trade in my car. They showed me the available options. The financing department was very flexible and knowledgeable. I would use do business with them again. More
lease my car tyler rivera and matt riccardone also mary graffeo were excellent very helpful and catered to my needs they were very professional I would definitely tyler rivera and matt riccardone also mary graffeo were excellent very helpful and catered to my needs they were very professional I would definitely recommend dana ford to any one looking to buy or lease a ford vehicle. More
Came in for a recall on my car, came back overheating. Brought car in for a recall on the steering linkage. When fixed, I noticed the temperature gauge was way over in the red zone, the check engine light Brought car in for a recall on the steering linkage. When fixed, I noticed the temperature gauge was way over in the red zone, the check engine light was on, as was the temperature warning lights. Car was pinging and boiling over. Was told the porters drive the cars and don't know anything about cars. Wanted to charge me $700 for a cooling fan. Puhan and Fallacaro were of no help. Is this how you treat a customers car? Give it back to the customer overheating? PS the steering linkage is still acting up....their answer? Leave it, Maybe you need other work done to it. Be forewarned, these guys are incompetent. Go elsewhere. More
Excellent Service. Very Helpful and Most Accommodating. Fast service with every question answered before I could ask. Gave me exactly what I wanted and never tried to sell me something else. All four Ge Fast service with every question answered before I could ask. Gave me exactly what I wanted and never tried to sell me something else. All four Gentlemen were very polite and kind. Steve Riccardone & Matt Riccardone went above and beyond to deliver a true personal touch. Excellent experience. Very grateful and highly recommend Dana Ford. More
Ripped Tire One of the tires on my 2015 red Ford Mustang was ripped against a curb.. I wasn't sure what to do so I called Bobby Ingrassia who as usual was very po One of the tires on my 2015 red Ford Mustang was ripped against a curb.. I wasn't sure what to do so I called Bobby Ingrassia who as usual was very polite and helpful. He assisted me to get the car towed to Ford within an hour of the incident. Bobby is always available and willing to help me!! I am treated as if I am a family member !! My car needed a new tire. Anthony the service manager was so helpful to facilitate my car getting fixed to my satisfaction. Mike Matthew was so sweet and helpful. He went out of his way to help me when I was picking up the car. Tammy was very polite and tried very hard to please me. I buy all my cars at Dana and it is the excellent service and personal care that you don't get anywhere except Dana !!! More
Excellent experience. My husband and I had an amazing experience Juan Estrella & Jonathan Taylor went above an beyond to make us feel very relaxed. They answered all our qu My husband and I had an amazing experience Juan Estrella & Jonathan Taylor went above an beyond to make us feel very relaxed. They answered all our questions throughly. Perfect experience. More
The best overall experience at a dealer ship!!! I will with out any doubt refferr all friends family and colleagues to this ford dealership. Well mannered and eager to help. I know i got the best d I will with out any doubt refferr all friends family and colleagues to this ford dealership. Well mannered and eager to help. I know i got the best deal. More
Excellent Service I saw an icon in the dashboard indicating a low pressure in tires. I called at 7:00am and was able to get the car in and fixed. Service Attendant was I saw an icon in the dashboard indicating a low pressure in tires. I called at 7:00am and was able to get the car in and fixed. Service Attendant was friendly and had a great Philosophy "an eye for an eye will make the world blind" More
Best Dealer in the tristate area. Fantastic Crew very friendly. They all treat you like family. Thank you Juan, Val & Steve for helping out. I will be back for more cars soon. Fantastic Crew very friendly. They all treat you like family. Thank you Juan, Val & Steve for helping out. I will be back for more cars soon. More
Excellent Customer Service This is my third lease with Dana Ford Lincoln and each time is more pleasurable than the first. My team of assistance was Chris Panelli, Steve Riccca This is my third lease with Dana Ford Lincoln and each time is more pleasurable than the first. My team of assistance was Chris Panelli, Steve Ricccardone, Matt Riccardone and John Hart who were all very knowledgeable, patient and courteous. I have leased many cars and find coming to this dealership is definitely worth it, excellent customer service from the moment you enter the door. I would recommend Dana Ford Lincoln without hesitation. Thank you very much, another most satisfied customer!! Thanks Jojo More