Dana Ford Lincoln

New Ford Edge Great dealership. Easiest purchase of a car I have ever made. Affordable and friendly. Would recommend to everyone. All staff were friendly Great dealership. Easiest purchase of a car I have ever made. Affordable and friendly. Would recommend to everyone. All staff were friendly. Beat everyone's price. More

NEVER Leave Deposit with Dana Ford Lincoln of Staten Island DO NOT EVER LEAVE A DEPOSIT on any vehicle with Dana Ford Lincoln of Staten Island. Upon receipt of my deposit, the salesman Jonathan Taylor and his DO NOT EVER LEAVE A DEPOSIT on any vehicle with Dana Ford Lincoln of Staten Island. Upon receipt of my deposit, the salesman Jonathan Taylor and his manager at the time on 10/30/16, claimed that if I didn't take delivery of the vehicle, the refund was totally refundable. It was after 5 pm on a Sunday (the deposit receipt is dated 10/30/16 @ 5:22pm). The manager told me to just leave a deposit. As they were to be closed by 5pm already, and they told me they "wanted to go home to watch football". They basically took my deposit and pushed me out the door, with only a receipt for the Credit Card deposit transaction and NOTHING ELSE. No Buyers Order, no nothing. Without a test drive, they lead me to believe that I needed to leave a deposit to secure the special low price on that particular vehicle with 0% financing. Told me that they will call me tomorrow after speaking to the bank about financing. Need less to say tomorrow came and noone called me back from Dana Ford Lincoln. So after work, I decided to call around for insurance quotes. Upon learning the high quotes I was getting from insurance companies to insurance this vehicle for full coverage, I decided to not purchase any new car at this current time. I called back the salesman Jonathan Taylor that day and told him I was not going to purchase that vehicle anymore. I explained to him about the high insurance quotes I was getting. I told him I will expect my deposit to be refunded. Jonathan then began to try to persuade me to still go ahead with the purchase. After a few attempts, he then tried to get me to drive to the dealer to meet with their insurance agents for a "better quote".. I then explained to him that after ten different insurance agents quoted about the same prices, I didn't feel the need to waste more time. Jonathan then tried to persuade me to look into a totally different vehicle that I was not interested in at all. I told him at this current time I will just like a refund of my deposit that they all assured me was possible. He told me he will have Glenn Mahoney the General sales Manager call me back. After noone called me, I sent an email to Jonathan Taylor at 10pm on November 1, 2016, which to this day he has yet to return. On 12/30/16 while on three way calling with my Credit Card company and Dana ford Lincoln a cashier named IVY at ext.250, IVY promised me I will see a full refund back to my credit card with a couple days. After not seeing the refund on my credit card, I called Dan Ford Lincoln back yesterday and Today January 16, 2016 Glenn Mahoney just called and said he didn't know if the vehicle I had a deposit on was still in stock, and after 48 hours after a deposit is taken on it, if it is not delivered by then, he is allowed to sell it. Glenn Mahoney then Claimed there is NO REFUND GIVEN to an APPROVED SALE. How is it an approved sale if I never took delivery ? Remind you I have a letter dated 10-31-16 in my house from Ford Credit stating that the sale was not approved. So Glenn Mahoney and his staff at Dana Ford Lincoln of Staten Island believe they are entitled to keep my deposit and they never even started the vehicle up for me, never moved it from the same spot it was in. Nothing !!!! DO NOT EVER LEAVE A DEPOSIT ON A VEHICLE, THERE IS NO NEED TO. This may take some more of my valuable time, but this is not over. I will update this review at a later time. More

Excellent experience, No pressure. Very respectful an polite. Worked with my wife and myself.well. never tried to force anything on us. Very Good people. experience, No pressure. Very respectful an polite. Worked with my wife and myself.well. never tried to force anything on us. Very Good people. More

salesperson Peter Bianco PETER Bianco was outstanding. he was concerned and easy to work with. he was friendly and not pushy.He got the job done in a pleasant way. I highly re PETER Bianco was outstanding. he was concerned and easy to work with. he was friendly and not pushy.He got the job done in a pleasant way. I highly recommend using him. Margie Lam More

Wonderful experience We just leased a 2017 Ford Escape. The dealership was wonderful to work with. Very little pressure and a lot of information were given. The staff w We just leased a 2017 Ford Escape. The dealership was wonderful to work with. Very little pressure and a lot of information were given. The staff was respectful- gave you time to make good decisions for your family and worked with us on price. Jonathan Taylor was our sales consultant and went above and beyond to make sure we were satisfied customers. Very happy with our purchase so far! More

Service Rep I have dealt with Joseph Sansonetti since I picked up my 2015 Taurus SHO a year ago. Since Joe started work on my car, he has been a great help and a I have dealt with Joseph Sansonetti since I picked up my 2015 Taurus SHO a year ago. Since Joe started work on my car, he has been a great help and a patient rep. Any problems or concerns I've had he has done everything he can to resolve the problems. More

another great experence at dana at the dealership they were kind and very helpful. someone attended to us quickly, offered us coffee and sat us with a salesman. we have bought or lea at the dealership they were kind and very helpful. someone attended to us quickly, offered us coffee and sat us with a salesman. we have bought or leased a car from dana ford for the last 10 to 12 vehicles and we have always been pleased with the results. More