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Dana Ford Lincoln

Staten Island, NY

4.6
7,023 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,023 reviews

February 26, 2017

Great manager Steve Riccardone the Sales Manager was extremly helpful, he stepped in and made us a very good offer. He ensured all our concerns were addressed and p More

by W_quirke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone
Mar 07, 2017 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience. Although we already know Steve is an asset to our company, it's always great to hear positive comments. We appreciate your business. Please let us know if there is anything else you need in the future.

February 17, 2017

Why work somewhere you hate??? Such a disappointment! All workers at this dealership have miserable attitudes and are either poorly trained or simply hate their jobs....maybe both! More

by Elena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Will in parts department , Steve Riccardone, Nick Abbruzzese
Mar 07, 2017 -

Dana Ford Lincoln responded

We were quite surprised to receive this review. Our Management team strives to achieve excellent customer service and our Dana teammates are proud to work at the Number One Ford Volume store in the East Market. If you are still looking for a vehicle we would like to help you. Please feel free to reach out to our General Sales Manager, Glenn Mahoney at 718 983 8700.

February 17, 2017

Water leak in 2011 Ford Fiesta Hatch area. Service Adivsor Besa Grajqevci/8343 W Besa was efficent, courtoues very efficent and is an asset to Dana Ford on Staten Island. She kept us inform More

by peter sturnialo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service advisor: Besa Grajquevci/ Tage #8343 W
Mar 07, 2017 -

Dana Ford Lincoln responded

Peter, thank you for taking the time to praise Besa and Todd. They are important Dana teammates in our Service Department. We are heppy you had an excellent service experience here at Dana.

February 17, 2017

Would absolutely recommend this dealer! I had an extremely great experience. The entire staff was super patient with me as I had my two year old daughter in tow, even stopping to play with More

by Larissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John (Sales), Steve Riccardone, Matt Riccardone, Frank Tripoli
Mar 07, 2017 -

Dana Ford Lincoln responded

Thank you for your kind words about Matt, John and the other Dana teammates you worked with during your visit. We appreciate your business and your referrals as well. We look forward to a long relationship with you and your family. Thanks again!

February 05, 2017

2017 Escape Very happy with my experience at Dana Ford. Met with Vincent about a month ago to explore my early lease return options. Turned in my 2014 lease two m More

by Mary DiBiasi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2017 -

Dana Ford Lincoln responded

Thank you for taking the time to write this review. Vincent and Mary are just two of our valued Dana teammates. We are so glad you had an enjoyable experience here at Dana and look forward to helping you with your vehicle needs in the future.

February 03, 2017

worst service department ! shut my business down for three days for a minor fix! had to go pick up my truck without getting fixed! and I had an appointment . and its a brsnd n More

by mikie gg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
eddie
February 02, 2017

Great experience From the beginning when I bought the car to servicing the car, it was a great experience. Very friendly and nice staff. Wonderful experience. I have o More

by Terryscar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The woman who I made the appointment and Service Advisor Daniel Ruscio/1491W excellent service, Glenn Mahoney
Feb 04, 2017 -

Dana Ford Lincoln responded

Thank you for taking the time to write a review. We appreciate your business and are happy that you had a great experience here at Dana Ford Lincoln.

February 01, 2017

Unprofessional Lincoln "Sales Manager" Nick Besides the fact he's very unprofessional and has zero ability to communicate with potential customers as he acts like a typical loud mouth, liar, who More

by VJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Nick Abbruzzese
January 21, 2017

New car experience From the minute we walked in we were greeted by cam johnson a very nice young man we asked him some questions he handle all of them with great profess More

by harold2019
Recommend Dealer
Yes
Employees Worked With
Cam johnson, Matt Riccardone, John Hart
Jan 26, 2017 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience here at Dana Ford. We strive to make sure our employees excell in customer service. We appreciate your business and wish you happy driving with your new vehicle.

Feb 04, 2017 -

Dana Ford Lincoln responded

We are pleased to hear you had a hassle-free buying experience here at Dana Ford Lincoln. Customer Service is important to us. Cam and the rest of our staff will be happy to know that you took the time to write a review. Thank you for your vehicle purchase.

January 16, 2017

2016 Lincoln MKX Picked up our new Lincoln MKX the other day, and dealing with Dana Lincoln LTD was a pleasure as always. There staff is the best, they will go out of More

by tony54gto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shaunna Boreham, Nick Abbruzzese
Jan 17, 2017 -

Dana Ford Lincoln responded

Congratulations on your new Lincoln MKX. We appreciate your business and are pleased that you had a great sales experience here at Dana Lincoln.

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