
Dana Ford Lincoln
Staten Island, NY
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 7,022 reviews
Smooth pricing & Purchasing Spent some time on the internet comparing pricing. Left my information and was contacted immediately by Brieann Driscoll. She asked a few questions sc Spent some time on the internet comparing pricing. Left my information and was contacted immediately by Brieann Driscoll. She asked a few questions scheduled appointment that simple. Met Mary Garffeo who worked through the wind and cold to find a car that we would like. She worked very hard on my behalf to get the right pricing so that we could afford to upgrade into a new vehicle. She explained the process scheduled a date and time that would be convenient for us to pick up vehicle. Scheduled pick-up went like clock work. Mary worked with my wife showing her the vehicle and helping her get familiar while I spent time with Frank Tripoli in the finance department. Again he walked us through everything and made valid points about some of the different options. Made us feel comfortable with our decisions and had us out of there in no time at all. More
Terrific guys with courtesy & professionalism . Dan welcomed me when I first walked in to DANA FORD LINCOLN Dan was very polite and introduced me to Mina . And just a few simple words I spoke to M Dan welcomed me when I first walked in to DANA FORD LINCOLN Dan was very polite and introduced me to Mina . And just a few simple words I spoke to Mina and explain to him what I was looking for in no time at all he was so responsive and so informative he knew exactly what I was looking for and where to find it .Mina quickly got the car out of its spot and ready for me to take a road test. I think he was just as excited as I was that I was getting to Test drive awesome Ford escape . Mina made the test drive so much fun and made me feel at ease behind the wheel of a brand-new car . He couldn't of been any nicer . Then Mina introduce me to John Hart really nice gentleman soft spoken very polite and answered all my questions and concern's & had a pretty knowledgeable and expertise Professionalism about him . He managed to put the plates on my car and even walked me outside to help me familiarize myself with Bluetooth and the other hi tech options which I had no idea how to operate . John Hart was even nice enough to send Joe to come and get me because I had no way of picking up the new car Joe was so nice so pleasant I was happy that he came to get me just to drive me up to pick up my car he was really sweet . I couldn't be happier with my new escape and all the fellows that helped me in the process . Thanks to you guys you're all awesome . Sincerely Marie L Anderson . FYI MINA Who was a pretty good salesman deserves recognition i'm stating that because below in the questionnaire there's no option for the salesman finance man and insurance man so I have to include Mina as well . More
I love the Service! I have leased twice from this dealer because they've not only had the hottest MKZ but because even when I go for service, my car and I are well taken I have leased twice from this dealer because they've not only had the hottest MKZ but because even when I go for service, my car and I are well taken care of. So far so good and I would not go anywhere else. More
Great experience Very thankful for Anthony Fallacaro and Besa. They exceeded my expectations and went above and beyond to make sure I was satisfied. I will never go an Very thankful for Anthony Fallacaro and Besa. They exceeded my expectations and went above and beyond to make sure I was satisfied. I will never go anywhere else More
Bad Experience Worst Experience. Glen Mahoney the most unprofessional manager I ever met. After my car is in your shop for over two months and i'm explaining my fr Worst Experience. Glen Mahoney the most unprofessional manager I ever met. After my car is in your shop for over two months and i'm explaining my frustrations, you tell me you don't want to hear attitude. Are you serious? I'm paying car insurance for two months on a car I don't have and you want to charge me $30 for gas on something you never fixed. Really? You need to take a course in humility or even sit with Todd who was WAY more professional then you. At least he understood my frustrations and was not rude at all. It doesn't surprise me you got the lowest rating of all the employees at Dana Ford. More
Great Experience. Great Staff and Managers Great Experience great staff and management. Super quick very informative and we're very pleasant to deal with. Will always buy and lease my vehicles Great Experience great staff and management. Super quick very informative and we're very pleasant to deal with. Will always buy and lease my vehicles from Dana Ford in Staten Island. Steve and Matt Riccardone and their staff were all excellent. Very very happy. More
CHUCK IS THE BEST! MR. PUHAN IS THE MOST PROFESSIONAL SERVICE ADVISOR I'VE EVER MET! VERY COURTEOUS AND PLEASANT! I AM NEVER WAITING LONG FOR THE SERVICE OR MAINTENANCE MR. PUHAN IS THE MOST PROFESSIONAL SERVICE ADVISOR I'VE EVER MET! VERY COURTEOUS AND PLEASANT! I AM NEVER WAITING LONG FOR THE SERVICE OR MAINTENANCE ON MY VEHICLE TO BE COMPLETED AND HE ALWAYS IS COMMUNICATIVE SO I KNOW EXACTLY WHAT IS GOING ON! IF YOU HAVE ANY SERVICE OR MAINTENANCE NEEDS AT DANA FORD LINCOLN ASK FOR CHUCK! More
DISHONEST THROUGH OUT THE DISHONESTY STARTS FROM THE GENERAL MANAGER TO FINANCE TO SALES HELP. ONE YOU PUT A DOWN PAYMENT YOU AREN'T A PRIORITY ANY LONGER . THE DISHONESTY STARTS FROM THE GENERAL MANAGER TO FINANCE TO SALES HELP. ONE YOU PUT A DOWN PAYMENT YOU AREN'T A PRIORITY ANY LONGER . More
Dana is the way to go! Couldn't have had a better experience at Dana Ford Lincoln. Steve Riccardone, Matt Riccardone, and Mike Dibenedetto made us feel like family and provi Couldn't have had a better experience at Dana Ford Lincoln. Steve Riccardone, Matt Riccardone, and Mike Dibenedetto made us feel like family and provided us with the most comfort with our decision to lease with Lincoln. I would 110% recommend everyone to go down to Dana if they want the best quality, best service, and most comfortable experience in this process. Thank you guys, you're the best! More
Great manager Steve Riccardone the Sales Manager was extremly helpful, he stepped in and made us a very good offer. He ensured all our concerns were addressed and p Steve Riccardone the Sales Manager was extremly helpful, he stepped in and made us a very good offer. He ensured all our concerns were addressed and promised to help if we needed any further assistance. More