Back

Dana Ford Lincoln

Staten Island, NY

4.6
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
Contact Dealership

266 West Service Rd.

Staten Island, NY

10314

Directions

By Type

Showing 7,022 reviews

March 27, 2017

Smooth pricing & Purchasing Spent some time on the internet comparing pricing. Left my information and was contacted immediately by Brieann Driscoll. She asked a few questions sc More

by Thomas Jones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brieann Driscoll, Frank Tripoli
Apr 03, 2017 -

Dana Ford Lincoln responded

Your kind words are greatly appreciated. We strive for excellent customer service here at Dana and are glad you and your wife were able to upgrade your vehicle and get a comfortable car payment that fits your needs. Thank you for your business.

March 23, 2017

Terrific guys with courtesy & professionalism . Dan welcomed me when I first walked in to DANA FORD LINCOLN Dan was very polite and introduced me to Mina . And just a few simple words I spoke to M More

by Ace2789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mina , Dan , Joe & Sue & I think it was Rob the insurance manager , John Hart, Dijonae Walls
Apr 03, 2017 -

Dana Ford Lincoln responded

Marie, thank you for taking the time to write this review. It sounds like you enjoyed your visit and the whole purchase process. We strive for a hassle-free buying experience and we are happy Mina and John were able to maintain our high level of customer service. Thank you for your purchase and enjoy your new vehicle.

March 20, 2017

I love the Service! I have leased twice from this dealer because they've not only had the hottest MKZ but because even when I go for service, my car and I are well taken More

by michellepi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo, Charles Puhan , Nick Abbruzzese, Anthony Fallacaro
Apr 03, 2017 -

Dana Ford Lincoln responded

We are not surprised to hear that you are a repeat customer here at Dana. Your satisfaction is our number one priority. Thank you for your kind words and your continued business.

March 19, 2017

Great experience Very thankful for Anthony Fallacaro and Besa. They exceeded my expectations and went above and beyond to make sure I was satisfied. I will never go an More

by AmandaP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Besa, Anthony Fallacaro
March 14, 2017

Bad Experience Worst Experience. Glen Mahoney the most unprofessional manager I ever met. After my car is in your shop for over two months and i'm explaining my fr More

by Unhappy12
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Glenn Mahoney
March 10, 2017

Great Experience. Great Staff and Managers Great Experience great staff and management. Super quick very informative and we're very pleasant to deal with. Will always buy and lease my vehicles More

by Mugsfdny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Daron Johnson , Steve Riccardone, Matt Riccardone
March 09, 2017

CHUCK IS THE BEST! MR. PUHAN IS THE MOST PROFESSIONAL SERVICE ADVISOR I'VE EVER MET! VERY COURTEOUS AND PLEASANT! I AM NEVER WAITING LONG FOR THE SERVICE OR MAINTENANCE More

by AlstonR88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charles Puhan
March 08, 2017

DISHONEST THROUGH OUT THE DISHONESTY STARTS FROM THE GENERAL MANAGER TO FINANCE TO SALES HELP. ONE YOU PUT A DOWN PAYMENT YOU AREN'T A PRIORITY ANY LONGER . More

by edge
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mary Graffeo
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : MOHAMED , Glenn Mahoney
March 04, 2017

Dana is the way to go! Couldn't have had a better experience at Dana Ford Lincoln. Steve Riccardone, Matt Riccardone, and Mike Dibenedetto made us feel like family and provi More

by RiRi148
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Dibenedetto, Steve Riccardone, Matt Riccardone, Tom Caccese
Mar 07, 2017 -

Dana Ford Lincoln responded

We are more than pleased, but not surprised, to hear about your recent experience here at Dana. Tom, Matt and Steve are just a sample of our incredible staff. Our Dana teammates strive to make your visit quick and hassle-free. Thank you for your kind words.

February 26, 2017

Great manager Steve Riccardone the Sales Manager was extremly helpful, he stepped in and made us a very good offer. He ensured all our concerns were addressed and p More

by W_quirke
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone
Mar 07, 2017 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience. Although we already know Steve is an asset to our company, it's always great to hear positive comments. We appreciate your business. Please let us know if there is anything else you need in the future.

...
544
...