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Dana Ford Lincoln
Staten Island, NY
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 7,022 reviews
April 22, 2017
Ford Edge Everyone at Dana Ford Lincoln was terrific! Michael Passaro was very professional and concerned that all our questions were answered. Jonathan Taylo Everyone at Dana Ford Lincoln was terrific! Michael Passaro was very professional and concerned that all our questions were answered. Jonathan Taylor, sales consultant, was extremely personable, helpful, professional, and took time to answer all of our questions. We spent 4 1/2 hours with Jonathan and he never made us feel that he was rushing us....what a delight and asset to Dana Ford Lincoln. We were thrilled to have him as our sales consultant. We later went to Robert Imburgia and John Daly who were also very professional and helpful. They all made our transaction very pleasant. It was a pleasure to work with such professional people who always had a smile on their faces. More
by Scarlet
April 11, 2017
Anthink fallacaro staten is an impossible person This service manager or director has no service, I've never met anyone like him especially at a car dealer that I have been doing buisness with foreve This service manager or director has no service, I've never met anyone like him especially at a car dealer that I have been doing buisness with forever, he spoke to me as I was a child and treated me with no respect, I gave it back to him and he's lucky i have way too much going for me because he would have had to eat a coupletter slaps, he also treats the porters or low level employees like crap, don't belive me grab one of the kids working there on the sode and ask them. He has made me hate dana ford the only nice people are Jaime liga and besa in the service department (I have never delt with others so ll leave them out) More
by Vidnyc
Employees Worked With
Anthony Fallacaro
April 10, 2017
Worst experience- rude employees/ ignorant general manager Went to go pick up my new car today that I left a deposit for and signed all paperwork last night. I was told that I needed to pay more money because Went to go pick up my new car today that I left a deposit for and signed all paperwork last night. I was told that I needed to pay more money because the bank wouldn't accept what joe p. Guaranteed me last night. The finance person- maybe John- was rude and disrespectful- I left and demanded that the gm call me and apologize. Shocking, he didn't, and he furthermore explained that the business he oversees is acceptable, and sees nothing wrong with the conduct. So, it's ok for employees to guarantee something they have no control over. He then tried to assure me that my 1500 deposit was not being held hostage- well thank you. When I called back to get my refund for the deposit I left last night- I was asked again what price I would agree to pay- Thanks but no- I was then told that I have to wait until Friday to get my deposit back- because the owner only signs for refunds on Fridays- and it would another week before the money was credited to my account. More
by E Sluder
Employees Worked With
G Mahoney- general manager , John Hart, Joe Pertruccelli
April 07, 2017
Awesome place I was treated well and at every step of the process was taking of with respect. The s taff was ve ry knowledgeable and friendly. I was treated well and at every step of the process was taking of with respect. The s taff was ve ry knowledgeable and friendly. More
by darek
Employees Worked With
Cam Johnson, Steve Riccardone, Matt Riccardone, Frank Tripoli
April 07, 2017
Had a excellent experience at Dana Ford Lincoln. On Tuesday I went into Dana Ford worked with Val Beigelman & Steve Riccardone, they are great. SO helpful and friendly. They answered all my questions On Tuesday I went into Dana Ford worked with Val Beigelman & Steve Riccardone, they are great. SO helpful and friendly. They answered all my questions!!! 10 out of 10! More
by Katrina18
Employees Worked With
Other Employees :
Steve Riccardone, Gennaro Esposito, Val Beigelman
April 04, 2017
Awesome place..from Nick our assistant to Steve Riccardone! If I could give a 10 across the board I would.....Nick and Steve awesome, professionally and personable!!!!!!!!!!! I would absolutely, positively reco If I could give a 10 across the board I would.....Nick and Steve awesome, professionally and personable!!!!!!!!!!! I would absolutely, positively recommend Dana Ford to everyone !!!!! More
by ChristineD
Employees Worked With
Not sure Nick's last name to helped me...., Steve Riccardone
April 04, 2017
Sales person It was my third lease with Lincoln by far nick Gilletta was the best salesperson very patient understanding my needs took his time with every detail It was my third lease with Lincoln by far nick Gilletta was the best salesperson very patient understanding my needs took his time with every detail people like him makes you want to come back keep up the good work nick More
by Lincoln guy 810
Employees Worked With
Nicholas Giarletta
March 31, 2017
I had fun and got a great deal ! All the people involved with the purchase were knowledgeable and made the experience fun and satisfying. My second Ford from this dealer in 7 years. All the people involved with the purchase were knowledgeable and made the experience fun and satisfying. My second Ford from this dealer in 7 years. More
by Anthony Mascolo
Employees Worked With
Rob Imbrugia, Steve Riccardone, Peter Bianco, Frank Tripoli
March 28, 2017
Refuse to refund deposit My husband and I went in to check out one of the new Ford raptor. After we were given the price and was told we would have to put down almost 30g to g My husband and I went in to check out one of the new Ford raptor. After we were given the price and was told we would have to put down almost 30g to get our payments to be $900 we no longer wanted the truck. We looked at an older year of the raptor and we didn't love it but we liked it. So they encouraged us to put down $500 deposit and assured us that it is refundable. When we were no longer interested in the truck they refuse to give us our money back. This is bad business and terrible customer service I would not recommend this dealership to anyone. More
by Mundle
Employees Worked With
March 27, 2017
Service Advisor Chuck in service is always willing to listen , and go the extra mile to assist with my concerns, regarding my leased MKX . This is my third Lincoln fr Chuck in service is always willing to listen , and go the extra mile to assist with my concerns, regarding my leased MKX . This is my third Lincoln from Dana , and should I get a fourth Lincoln , it will be from Dana, because of employees like Chuck. Thank you Chuck. Thank you for everything. You and Anthony make me feel like a friend, not just another customer. More
by Joseph H Huppert
Employees Worked With
Tom Annunziata , all three of my vehicles were leased from Tom . Honest, stand up, and a man of his word. A pleasure to do business with. , Tom Annunziata, Charles Puhan , Anthony Fallacaro
