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Dana Ford Lincoln

Staten Island, NY

4.6
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,022 reviews

June 07, 2017

New Purchase Everybody at this dealship is great especially the 4 gentlemen that help with purchase of my new car. I would recommend this dealership and and the pe More

by Salzac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Mike Passaro, Jonathan Taylor
June 07, 2017

Wonderful service department! I dropped my car off for service and I wasn't able to pick up my vehicle before the service department closed. Patti in the service department arrange More

by Taryn Linker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag
June 03, 2017

Wonderful Great experience with purchasing my new Lincoln! The sales team was wonderful especially Steve Riccardone! Every one of them made me feel like family! More

by CD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Matt Riccardone, Tom Caccese, Val Beigelman
June 01, 2017

Excellent Staff and Wonderful Buying Experience !!! I have been a loyal customer of Dana Ford for over 20 years always a pleasure to be at the dealership and they always make my buying experience a bree More

by Ford Edge Fan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Shaunna Boreham, David Diorio
May 22, 2017

Great Buying Experience Great experience with purchasing my new F-150. Sales team is fantastic, and customer service is great. Highly recommend shopping for your new car at D More

by mlubelli
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Matt Riccardone, Jonathan Taylor
May 17, 2017

VERY HELPFUL I HIGHLY RECOMMEND DANA FORD THEY HAVE GREAT EMPLOYEES AND ARE VERY HELPFUL. STEVE RICCARDONE, MATT RICCARDONE, JOE PETRUCCELLI, JEFF BAYER WERE A PLE More

by Christopher Gatto
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Matt Riccardone, Joe Pertruccelli
May 04, 2017

FRIENDLY AND HELPFUL STEVE RICCARDONE, PETER BIANCO & JOHN HART WERE EXCEPTIONAL. THEY WERE VERY HELPFUL THROUGHOUT THE WHOLE PROCESS OF FINDING THE RIGHT CAR FOR US AND More

by Rosalie D.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, John Hart, Peter Bianco
May 02, 2017

Besa Grajqevci Besa was extremely rude, and unprofessional. Rather than trying to provide service for mine and my husbands vehicle, she was trying to service my husb More

by Fordgirl
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Besa Grajqevci tag#6990*W*
May 01, 2017

Waiting not Service I called about bringing my 12 Mustang GT in for a recall service. They said bring it in on the 18th of April (I called on the 10th) so they could make More

by Firedog278
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Daniel Ruscio
Jun 09, 2017 -

Dana Ford Lincoln responded

We are looking into your complaint-- We're sorry you had a negative experience and are working to tighten up our Special Order Parts procedures. Unfortunately, many parts we stock for recalls are in short supply. In some cases more than one vehicle may need the same part, while inventory shows it in stock. The service department is often booked to capacity and so we do everything we can to schedule accordingly. Again we're sorry for your experience and hope that we can earn your business in the future.

April 30, 2017

Three gents to deal with.. the three gents, Steve Riccardone, Matt Riccardone and Vincent Caravella made the whole process much easier on the stress level. all know their pro More

by muffin2
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Matt Riccardone, Vincent Caravella
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