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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,038 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,038 reviews

October 26, 2021

Everyone was extremely courteous, kind and helpful, making it a very enjoyable and pleasant experience. More

by KATHLEENTOS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bachrach
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Oct 26, 2021 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback! We're so glad you enjoyed your visit here at Dana Ford and we hope to see you again in the future. Take care!

October 26, 2021

George is a great, courteous and knowledgeable sales person. Very easy experience. Process was seamless. More

by daniel@sadkhin.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George
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Oct 26, 2021 -

Dana Ford Lincoln responded

Thank you for the kind review - George will be so happy to hear it! We appreciate you trusting Dana Ford with your business and hope we have the opportunity to work with you again in the future!

October 23, 2021

Very good The staff was very friendly The waiting room was very comfortable Thank you More

by bmarkman3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Baker , Lynda Buttermark
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Oct 25, 2021 -

Dana Ford Lincoln responded

Thank you for your 5-stars! See you next time at Dana Ford!

October 22, 2021

In a prior visit the wrong part was installed. On this visit the correct part was installed quickly and without issue. More

by Richofny4u
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harley Schick
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Oct 25, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience! We appreciate your kind review and hope we can be of service to you again in the future!

October 22, 2021

They are very professional and they try very hard get you what you want. Very friendly More

by joejoe55
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Sellitti
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Oct 25, 2021 -

Dana Ford Lincoln responded

Thank you for the great review of Dana Ford! We appreciate your business and hope to see you again next time!

October 22, 2021

Very accommodating. I wish that the coffee machine was in operation. I miss the water bottles also. More

by dm11214
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Report | Print
Oct 25, 2021 -

Dana Ford Lincoln responded

Thank you for your honest feedback! We'll see you at your next appointment!

October 21, 2021

Excellent customer service. I was able to get a service appointment same day for my vehicle. As soon as I got there, they took my car into service. I would absolutely recommend this dealer for both purch More

by knyce6b
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Theresa McMahon, Jorge Cornet
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Oct 22, 2021 -

Dana Ford Lincoln responded

Thank you so much for the kind review! It's our privilege to serve you and we look forward to your next visit with us here at Dana Ford!

October 21, 2021

I felt I got a bad deal was coming there for years will not be coming back anymore will tell everyone not to come there More

by bAGELMAN29
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fonsi Rodriquez
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Oct 22, 2021 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

October 20, 2021

Got car back w/Antenna missing, back light dangling from hatch and I didn't notice the hood was open until I got on the highway. Service not evening completed and a week later still awaiting a callback to More

by LAWZAK61
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Female Service Supervisor (no name, wasn't even sure she was a supervisor), but I was sure that she was curt and not being honest with me.
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Oct 22, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

October 19, 2021

Jorge and Steve R. were wonderful. Clear and quickand helpful in getting my new car ordered and to me. More

by Cgiusto
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Jorge Cornet
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Oct 20, 2021 -

Dana Ford Lincoln responded

We're happy to hear Jorge and Steve provided a great experience for you! Thanks for taking the time to leave Dana Ford your five-star review!

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