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Dana Ford Lincoln

Staten Island, NY

4.6
7,034 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,034 reviews

November 09, 2021

I was able to have my problem corrected while I waited. Thanks for the service. More

by dandalessandro3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick
Nov 11, 2021 -

Dana Ford Lincoln responded

It was our pleasure to serve you! Thanks for visiting Dana Ford - we hope to see you again next time!

November 09, 2021

Dana is always the best. In and out with quick service. They always do right by me More

by hazman78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 11, 2021 -

Dana Ford Lincoln responded

Thank you for your loyal business! We're honored to have you as a Dana Ford customer and look forward to seeing you at your next visit!

November 08, 2021

This place is a joke. We purchased a car and just a few months after it started giving us issues. It’s been in service 5 times, one time being there for a month. They didn’t care to give us a loaner, or an More

by GR
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Keith Curran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Camille, Service Advisor , Harley Schick, Danielle Barbaria
November 08, 2021

I had a great experience with my purchase and the staff was very knowledgeable and accommodating. More

by scottfpe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera, Jorge Cornet
Nov 08, 2021 -

Dana Ford Lincoln responded

Thank you for your kind comments, Scott! See you next time at Dana Ford!

November 06, 2021

Had the car for a month and a half got it back the same way they took it More

by jhenriquez756
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Schick
Nov 08, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 05, 2021

Fluids in vehicle weee not topped off. Salesman did not take his time and explain features . Salesman rushed us out dealership after paperwork was finished More

by POCHUCKMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to share this feedback. We will be discussing these comments with our team so that we can take steps to improve the service we provide to our valued customers. Please don't hesitate to reach out directly if you have any further questions or concerns. Doug Hansen - GSM - 718-983-8700 ext 262

November 04, 2021

The Staff at Dana Ford Was Knowledgeable and Worked Hard To Get Me A Great Deal On The Car I Wanted! I Highly Recommend Them!! More

by Mike D
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bachrach, Ryder Quispe
Nov 04, 2021 -

Dana Ford Lincoln responded

Mike, we are so proud to have earned your recommendation! Dana Ford hopes that you love your new car!

Nov 04, 2021 -

Mike D responded

Thank you! I’ve already started recommending Dana to my friends and co-workers!

November 04, 2021

The staff was helpful courteous and assisted me with my purchase of car mats using my reward points. I was also assisted with the update of my Lincoln app. The staff was extremely helpful. More

by VENUSBOWENS
Customer Service
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Nov 05, 2021 -

Dana Ford Lincoln responded

Thank you for the positive feedback! We're happy to hear that our team was so helpful to you and we hope we can be of service again in the future. Take care! - Dana Ford

November 03, 2021

Dana ford is a great dealership, i would highly recommend going for a lease or finance. More

by imalb0
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Busacca
Nov 03, 2021 -

Dana Ford Lincoln responded

Thank you for recommending our team at Dana Ford!

November 03, 2021

Great customer service and great salesmen. Shout out to Jorge, he was the salesman who ended my 6 month search for a new vehicle. More

by tarabarletti@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cornet
Nov 03, 2021 -

Dana Ford Lincoln responded

Thank you for the great review! We're so glad Jorge was able to help you end your vehicle search and we'll be sure to let him know how much you appreciate the excellent service he provided. Thanks for trusting Dana Ford with your business and please don't hesitate to reach out if there's anything else we can do for you!

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