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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,029 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,029 reviews

November 29, 2021

Ryan was our salesman. He was easy to talk to and straight forward. He went above and beyond for me and would recommend him to anyone. More

by jfiore7288
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for the great review! It's wonderful to hear that Ryan exceeded your expectations and we'll be sure to let him know how much you appreciate his service. Take care and we'll see you next time here at Dana Ford!

November 29, 2021

Everyone at Dana ford was great! Will continue to go here for my services in the future More

by gabriel.kitamura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loida, Felix
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for visiting our team at Dana Ford! See you next time!

November 29, 2021

Excellent process from start to finish purchasing a certified pre owned Ford. Nick Was great to work with and very knowledgeable More

by houselighter
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Squeo
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for visiting Nick at Dana Ford! We're so lucky to have you as a customer!

November 29, 2021

service was incredible, and i was able to get a car i love! the sales associate Ryan was great and took great care of us! 10/10!! More

by antoniaameno
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Dana Ford Lincoln responded

Congratulations on your new vehicle! We're so glad Ryan had the opportunity to assist you with it and we'll be sure to share your kind comments with him. Thank you for choosing Dana Ford and please don't hesitate to reach out if there's anything else we can do for you!

November 29, 2021

Great staff and professional knowledge sales team that works with u to fill it financial and selection More

by bridee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ralph
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for your positive feedback! It was a pleasure working with you and we hope we have the opportunity to do so again in the future! - The Dana Ford Team

November 29, 2021

Haz made my visit smooth and not aggravating, Haz is one of the reasons I stay with Ford. More

by steviephones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Dana Ford Lincoln responded

This is what we like to hear, Stevie! We're so happy that Haz made your experience effortless! We look forward to seeing you next time! -Dana Ford

November 29, 2021

I will never go back to Dana motors again they had my car for a month and never called me. I had to call them More

by jimd1065
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 30, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of business are severely limited just as they are in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 29, 2021

No loaner for Lincoln Black label service depsite making appointment 2 months in advance. Gave list of items and several not attended to despite written description and multiple discussions. More

by douglasberkman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 02, 2021 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business are impacted just as they are in almost every other company doing business at this time. We do appreciate your patience during this time. However, please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

November 28, 2021

I needed a tire replacement, It took a little while but I was just glad it could be done before the Holiday. It was an extra expense, but I was told I had points. I was extremely pleased it lowered the pric More

by dwegenaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
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Nov 30, 2021 -

Dana Ford Lincoln responded

Thank you for choosing Dana Ford! We're so happy to hear that our team got you a great deal! See you next time!

November 28, 2021

4 weeks for minor repairs should be done much quicker and 2 months for a loaner vehicle when there’s hundreds of trucks on the lot More

by ACJEEPGUY50
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Schick
Report | Print
Dec 10, 2021 -

Dana Ford Lincoln responded

Unfortunately due to labor shortages, shipping and part delays, as well as Government (New York State/City) COVID-19 restrictions and regulations, all aspects of our business is severely limited just as it is in almost every other company doing business at this time. We do apologize for any inconvenience that this has caused you. Thank you for your patience. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

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