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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,024 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,024 reviews

December 15, 2021

Owner and Sales manager made for a great experience. This is the 5th vehicle I purchased from them More

by WILLIAMFORMICA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Dana Ford Lincoln responded

Thank you for your continued support of Dana Ford! We appreciate your loyal business and look forward to your next visit. Until then, take care and enjoy your new vehicle!

December 14, 2021

Professional and friendly environment , where everyone is so helpful and pleasant. Overall experience was top notch. I highly recommend. More

by John R
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rivera
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Dec 16, 2021 -

Dana Ford Lincoln responded

We're happy to hear the Dana Ford team made this such a great purchase, John! Thank you for coming to see us!

December 14, 2021

I had a pleasant experience start to finish. Collin at the service department was polite, professional and answered all my questions thoroughly. I appreciated the free car wash and all of the services I w More

by valeriemichelleblatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 16, 2021 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience! We're so glad you enjoyed your visit with Collin & the team here at Dana Ford and we hope to see you again next time!

December 14, 2021

THEY TAKE YOU ON TIME FOR YOUR APPT AND KEEP YOU INFORMED ON WHAT YOUR CAR NEEDS More

by Daydreams609
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patrick Ciotola
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Dec 16, 2021 -

Dana Ford Lincoln responded

We're so happy your visit was a five-star experience! Thank you for coming to Dana Ford!

December 14, 2021

Very professional and kind I would suggest to anybody to go to Dana Ford for service or to purchase More

by rocky5858
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Isaiahs Cedeno-Ramirez
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Dec 14, 2021 -

Dana Ford Lincoln responded

Thank you! We are so happy the Dana Ford team gave you five-star care!

December 14, 2021

I have been using Dans Ford for about 10 years. This is the first time the wait was nothing More

by SECRETARY07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I forgot her name
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Dec 16, 2021 -

Dana Ford Lincoln responded

Thank you for your loyal business! We're truly grateful for all of your support over the past 10 years and we look forward to your next visit with us here at Dana Ford!

December 14, 2021

I give Dana Ford a 4 star rating only because the salesperson Ralph Pepe really knows how to deal with clients and get them to deal the deal. Everyone else not so much. More

by annadag79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Pepe
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Dec 14, 2021 -

Dana Ford Lincoln responded

Anna, we are so proud to hear that Ralph can do wonderful work for you! We are sorry to hear that the rest of your Dana Ford experience was not ideal, please let us know if there's anything more that we can do for you!

December 14, 2021

They took care of all our needs, reset a glitch, and washed our vehicle! We are very happy with the service More

by haven236
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 14, 2021 -

Dana Ford Lincoln responded

We are so happy to hear that you had such a great time working with our team at Dana Ford! Thank you so much!

December 14, 2021

Always helpful, smooth through the whole process of the appt and the communication with what the vehicle needed. Also the car pick-up and drop-off. More

by dwegenaar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 15, 2021 -

Dana Ford Lincoln responded

Thank you for the excellent feedback! We appreciate you trusting the Dana Ford team with your vehicle's service needs and hope to see you again next time!

December 13, 2021

Sales manager promised 2 complimentary oil changes..Said Sales manager promised 2 complimentary oil changes.. Said he forgot telling me that so they charged me will never be back purchased 3 cars from them More

by Davyduz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Frank Sinatra
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 13, 2021 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

Dec 14, 2021 -

Davyduz responded

Tooo late I moved on . I told Frank Sinatra to his face what he was doing was bad business.. he didn't even look up from his phone.. You lost a very good customer who works for NYC and I will do my best to keep people away from Dana . Good job Frank..

Dec 14, 2021 -

Davyduz responded

Tooo late I moved on . I told Frank Sinatra to his face what he was doing was bad business.. he didn't even look up from his phone.. You lost a very good customer who works for NYC and I will do my best to keep people away from Dana . Good job Frank..

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