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Dana Ford Lincoln

Staten Island, NY

4.6
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,022 reviews

December 29, 2021

Diane, from Dana Lincoln Service department went above and beyond to schedule an appointment for me for my State inspection, which was expiring in 3 days. Upon arrival service advisor, Camille was profes More

by Pecappo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane, Camille
Dec 29, 2021 -

Dana Ford Lincoln responded

We are so happy that Diane, Camille, and the team at Dana Ford can do such great work for you! Thank you so much!

December 29, 2021

Love dealing with Doug Hansen, he always makes me feel comfortable and valued. I always feel like I am a valued customer. More

by davidmangelone
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rivera, Michael Bachrach
Jan 03, 2022 -

Dana Ford Lincoln responded

Thank you for the amazing review, David! It's great to hear that Doug continues to earn your support and we look forward to your next visit with us here at Dana Ford!

December 29, 2021

Camille from the service department was friendly and helpful. Great experience from start to finish! More

by alissaot
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille from service
Jan 03, 2022 -

Dana Ford Lincoln responded

Thank you for coming to see us! We're happy Camille and the Dana Ford service team gave you such excellent care! We'll see you at your next appointment!

December 29, 2021

Great place and great service. The only problem I have is it takes a long time to get an appointment. You used to be able to just go for an oil change and the works. But I understand they have gotten bigger More

by bklynknight
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Cornet
Jan 03, 2022 -

Dana Ford Lincoln responded

Thank you for the review and feedback. We appreciate your confidence in the Dana Ford team and look forward to your next visit!

December 29, 2021

the sirvice and staff where great the car was nice and clean great job t y More

by DeMonte713
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Patricia Farag, Lynda Buttermark, Patrick Ciotola
Jan 03, 2022 -

Dana Ford Lincoln responded

Thank you for the kind review! We appreciate your support and hope to see you next time here at Dana Ford!

December 29, 2021

Dana has been the worse dealership in the truck state area. I will never buy or recommend Dana to any family or friends More

by Jalbano2
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

December 29, 2021

Dealer was very accommodating and kept me informed while I waited for my car to be serviced. More

by Kathi
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jasmine Jackson
Jan 03, 2022 -

Dana Ford Lincoln responded

We're so glad to hear it, Kathi! Thank you for coming to Dana Ford!

December 29, 2021

Amazing communication! Was in & out with the no problems!! Would recommend DANA to anyone I know! More

by brianna
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Busacca
Dec 29, 2021 -

Dana Ford Lincoln responded

Brianna, we are so happy to hear that our team at Dana Ford could earn your business and recommendation! Thank you!

December 29, 2021

Great professional service was provided to me. I did not have to wait long and car was ready when I returned. More

by sigrid_marco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Patricia Farag, Lynda Buttermark, Harley Schick, Patrick Ciotola, Jasmine Jackson , Kyung Park , Isaiahs Cedeno-Ramirez
Jan 03, 2022 -

Dana Ford Lincoln responded

Thank you for the great review! We appreciate you visiting Dana Ford and hope to see you again in the future!

December 29, 2021

Was served on timeService rep was polite, friendly. And Was served on time Service rep was polite, friendly. And knew exactly how to proceed Service was completed faster than I expected More

by altmark137
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 03, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience! We're grateful for your business and hope we have the opportunity to serve you again in the future! - The Dana Ford Team

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