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Dana Ford Lincoln

Staten Island, NY

4.6
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,022 reviews

January 12, 2022

Greate service. Thanks a lot. Great service. Thanks a lot. Great service thanks a lot. More

by o_malikin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Patrick Ciotola, Felix Gonzalez, Anthony Garrick
Jan 13, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to leave us a review! It was our privilege to serve you and we hope we have the opportunity to do so again in the future! - The Dana Ford Team

January 11, 2022

This is the fifth vehicle that I have leased from Dana Ford I am very satisfied, as usual, with the vehicle and the people at Dana. More

by tdcurry33
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Abdul Azeez, Thomas Busacca
Jan 11, 2022 -

Dana Ford Lincoln responded

We are so happy that our team at Dana Ford can take such great care of you! Thank you!

January 11, 2022

Salesman Jorge polite , courteous , patient , took the time to make sure I was happy with the purchase. Overall all staff 5 stars More

by cromero1023
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Jorge Cornet
Jan 11, 2022 -

Dana Ford Lincoln responded

Thank you for your 5-stars! We're so happy that Jorge and our team earned your 5-stars! See you next time at Dana Ford!

January 11, 2022

I’ve been doing business for years with them always great experience my last purchase this week was not so good More

by robE7J2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 12, 2022 -

Dana Ford Lincoln responded

Rob, we are concerned to hear that, please reach out and let us know what happened so that we can try to make things great like usual!

January 10, 2022

Excellent service and excellent staff all around. My issue was addressed to my complete satisfaction and I was treated with the utmost respect and courtesy. I would highly recommend Dana Ford Lincoln. More

by deb.ted.56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jasmine- 5 stars for sure!
Jan 11, 2022 -

Dana Ford Lincoln responded

We're so happy to hear the Dana Ford team could make this a five-star experience, Deb! Thank you for being part of the family! We look forward to assisting you again in the future!

January 10, 2022

Appointment was easy to make. Work was done on time and efficiently. Car was washed and report given right back to me. I could have had a courtesy car but it was better for me to wait foe the maintenance t More

by evfinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We appreciate you trusting Dana Ford with your business and look forward to serving you again in the future!

January 10, 2022

This the 3rd Explorer my wife and I have leased and are very happy. The sales service was great and the financing was simple and quick. More

by m.a.alvarez553
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Wilson Woo
Jan 11, 2022 -

Dana Ford Lincoln responded

Thank you for the positive feedback! We hope you enjoy your new Explorer and look forward to seeing you next time here at Dana Ford!

January 08, 2022

If a request to fill windshield washer fluid is not met then what else is not being met. More

by Gmd252
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Patrick Ciotola
Jan 10, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

January 08, 2022

I'll make it short.Still waiting for manager didn't I'll make it short. Still waiting for manager didn't catch her name she said I'll call you back next day that was 2vweeks ago. More

by Gazrilen
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Unfortunately I forgot her name
Jan 10, 2022 -

Dana Ford Lincoln responded

We're sorry to about the low rating. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

January 08, 2022

This is the second vehicle that I purchased with Mary Graffeo's assistance. We have had ongoing contact for the past few months. She was proactive in providing options that simplified the (end/new) le More

by Umpref26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback! We're so glad that Mary continues to earn your loyal business and we'll be sure to let her know how much you appreciate her excellent service. Thanks for being a Dana Ford customer. We'll see you at your next visit!

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