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Dana Ford Lincoln
Staten Island, NY
7,015 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:30 PM
Tuesday 8:00 AM - 5:30 PM
Wednesday 8:00 AM - 5:30 PM
Thursday 8:00 AM - 5:30 PM
Friday 8:00 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:00 PM
Tuesday 7:00 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:00 AM - 5:00 PM
Friday 7:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 7,015 reviews
January 25, 2022
Ref: 2019 Lincoln Nautilus lease 1-500 car engine dies Ref: 2019 Lincoln Nautilus lease 1-500 car engine dies was told they had no courtesy vehicles. Had no idea what the issue was. Called corporate took Ref: 2019 Lincoln Nautilus lease 1-500 car engine dies was told they had no courtesy vehicles. Had no idea what the issue was. Called corporate took approximately 7 days to resolve issue 2- approx 20K miles car was backfires and transmission wasn’t correct. Bring into dealership say it’s not going to be look at for at least 3 weeks again no courtesy vehicle. Called corporate again problem resolved in 10 days. 3- buying out lease and trying to get the correct information to who check needed to be made out out to took 4 emails with John Daly Service Manage. (Such a Joke) Also when coming to pay off lease John Daly Made a comment There here Very mPROFESSIONAL. WE WILL NEVER RECOMMEND YOUR DEALERSHIP TO ANYONE. So unprofessional and extremely poor customer Service More
by gunder8998
Verified Customer
January 25, 2022
Prompt, polite Tim was extremely helpful and helped me Prompt, polite Tim was extremely helpful and helped me get the deal that fit my budget Prompt, polite Tim was extremely helpful and helped me get the deal that fit my budget More
by VALVIV65
Employees Worked With
January 25, 2022
It was pleasant to deal with Dana IJust wish this It was pleasant to deal with Dana I Just wish this dealership had loaner vehicles It was pleasant to deal with Dana I Just wish this dealership had loaner vehicles More
by gemmalina16
Employees Worked With
Other Employees :
Harley Schick, Patrick Ciotola, Anthony Garrick
January 24, 2022
Dana ford is the best! They always take care of me .Quick and Easy. Thank you .Quick and Easy. Thank you More
by hazman78
January 24, 2022
My experience is always top notch when I enter Lincoln. Pleasant & fast service. Whenever I leased my cars they always worked with me to meet my needs Pleasant & fast service. Whenever I leased my cars they always worked with me to meet my needs More
by anna5142000
Employees Worked With
January 24, 2022
I asked to confirm the car had leather trim, the salesperson said it did, my fault for not asking to see it in writing. Don’t expect to have that be something that would be lied about, turns out I h salesperson said it did, my fault for not asking to see it in writing. Don’t expect to have that be something that would be lied about, turns out I have purchased a 57k vehicle that has fake leather even though I specifically asked. The detailing/prep for delivery lefts marks on the glove compartment and a ton of plastic lint in the cargo area. Also some concerning registration activity but guess we will see if they can’t keep their own numbers straight. I’m sure there are worse experiences possible but my experience was far from a great one. More
by T.K.
Employees Worked With
Ralph Pepe
January 22, 2022
The salesman that took care of me was excellent and he helped me through the process helped me through the process More
by Romualdocruz
Employees Worked With
January 21, 2022
Jorge completely changed what I was planning to get for a new car because he really listened to what I wanted and showed me something that was way bette r suited for me. I ended up getting the car he suggest new car because he really listened to what I wanted and showed me something that was way bette r suited for me. I ended up getting the car he suggested! More
by maria elena
Employees Worked With
Anthony & The Allstate guy, Theresa McMahon, Jorge Cornet
January 21, 2022
Excellent FaHave been going there for many many yearsst Service Highly Qualified Service Advisor. Pleasant wait area with large screen TV Have been going there for many many years with no issues. Service Highly Qualified Service Advisor. Pleasant wait area with large screen TV Have been going there for many many years with no issues. More
by Smljsi
Employees Worked With
Felix Gonzalez
