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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,016 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,016 reviews

February 01, 2022

Saleswoman was friendly and worked the best posible deal that she could. Overall I wish the process didnt take as long as it did. But it was a good experience. More

by Louis.Devino
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2022 -

Dana Ford Lincoln responded

Thank you for your patience during your visit, Louis! We're glad to hear that your overall experience with our team was a good one and we hope we have the privilege of working with you again in the future. Take care! - Dana Ford

February 01, 2022

Harley my service rep was totally awesome kept me updated to what was going on with my new car a week and a half old with 300 miles on it I spoke to Lincoln about replacing the car because I didn’t feel safe More

by cat12621
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Doug zero stars , Harley Schick
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Feb 18, 2022 -

Dana Ford Lincoln responded

Thank you for the review. We're happy to hear that Harley took such wonderful care of you and we appreciate you taking the time to share these additional details so that we can work to improve our service where needed. If you have any further questions or concerns, please don’t hesitate to reach out directly. Thanks again.

Feb 19, 2022 -

cat12621 responded

I am very shocked that you didn’t mention how rude Doug was to me. This will make my decision to go elsewhere next time I want a new vehicle

February 01, 2022

Service is great sales is no good don't thing I would buy another car fron Dana Ford More

by jimro1216
Recommend Dealer
Yes
Employees Worked With
Ralph Pepe
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Feb 18, 2022 -

Dana Ford Lincoln responded

Hello - I'm sorry to hear you're not satisfied with our sales department and would like the opportunity to get a better understanding of your concerns. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

February 01, 2022

After a year and a half of getting the run around, this dealership refuses to compensate me for the 1 month they had my car because of body damage incurred while in their care! More

by Wendy Ramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John Daly
1.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Danielle Barbaria
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Mar 15, 2022 -

Dana Ford Lincoln responded

Thank you for reaching out, Wendy. I'm sorry to hear of your frustration and would like the opportunity to look into this further for you. If you could please contact me directly at your earliest convenience, it would be greatly appreciated. Thanks again, Keith Curran - Service Director - 718-983-8700 ext 297

February 01, 2022

Excellent service and easy to make appointment came for an oil change and gave me a complimentary wash as well More

by donrappaport
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Patrick Ciotola, Felix Gonzalez, Anthony Garrick
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Feb 01, 2022 -

Dana Ford Lincoln responded

Thank you for your review, Don! We look forward to seeing you next time at Dana Ford Lincoln!

January 31, 2022

Excellent service and very quick they are extremely helpful and. Considerate of our valuable time More

by zeke289
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 01, 2022 -

Dana Ford Lincoln responded

Thank you for the fantastic review! We appreciate you trusting the Dana Ford team with your service needs and look forward to seeing you next time!

January 31, 2022

Great service didn't wait too long for my automobile. Waiting room was clean and comfortable. More

by shark89
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
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Feb 01, 2022 -

Dana Ford Lincoln responded

Thank you for visiting Dana Ford! We appreciate your positive feedback and hope to see you again next time!

January 31, 2022

I went to Dana Ford for routine service on my 2020 Lease. It was so quick and easy. More

by calbino94
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
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Feb 01, 2022 -

Dana Ford Lincoln responded

We're glad our team could give you five-star care while your leased Ford was here with us! Thank you for leaving Dana Ford your awesome feedback! We'll see you next time!

January 31, 2022

I was in and out and got a car wash too! It was a pleasurable experience More

by imdbuser
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 01, 2022 -

Dana Ford Lincoln responded

We're happy to hear the Dana Ford team gave you such excellent care! Thank you for coming to see us!

January 31, 2022

Quick, easy transaction. Felt like the staff were knowledgeable and friendly. Will be returning for future automotive needs. More

by jpmgw13
Recommend Dealer
Yes
Employees Worked With
Pepe
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Feb 01, 2022 -

Dana Ford Lincoln responded

The Dana Ford team is thrilled that we could make this a five-star visit! Thank you for trusting us to provide such excellent care during your purchase!

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