Dana Ford Lincoln

I dropped my car for a warranty repair but it was not fixed after holding my car more than a month. fixed after holding my car more than a month. More

Very happy with the service received and will continue to have relationship with Dana Ford to have relationship with Dana Ford More

Always super helpful! Leased my escape from Dana Ford and do all the repairs there. Leased my escape from Dana Ford and do all the repairs there. More

They definitely did right by me. I was having issues with a car I leased from them (not their fault) about 8 months ago and they got me into a new car, a car that I love, without any I was having issues with a car I leased from them (not their fault) about 8 months ago and they got me into a new car, a car that I love, without any problems. More

Very happy with the service, I would definitely recommend to friends and family thank you recommend to friends and family thank you More

Very friendly reps. Fast service. Highly knowledgeable. Will recommend to friends and family. Thank you. Fast service. Highly knowledgeable. Will recommend to friends and family. Thank you. More

From the time I made my appointment for service up to the service date when I brought my vehicle into the dealership, and throughout the time of service until I picked up my vehicle, I was treated with excel service date when I brought my vehicle into the dealership, and throughout the time of service until I picked up my vehicle, I was treated with excellent customer service. More

if there was an option to leave 0 stars i would.... THE WORST customer service relationship, i purchased close to a $70,000 truck, come to find out 2 days later there are giant dents in the r would.... THE WORST customer service relationship, i purchased close to a $70,000 truck, come to find out 2 days later there are giant dents in the roof of the truck. Not only did they know about the dents and not disclose the information about it they tried to cover it up with a quick patch before i took the car home. I reached out to My salesperson multiple times about the dents and they responded with "we will get it into the body shop and fix it we know about the dents ". I have offered multiple times to leave the truck there for a week or two but their excuses of " not having loaners changed to We do not have any openings". I am DISGUSTED, OUTRAGED and turned off from this dealership form the LACK of profession and courtesy I will NOT ! be returning to ford, let alone DANA FORD I have not been contacted in months with any update and nor have i been compensated or talked about compensation to the inconvenience of my day to day, LOSS of WORK, and LOSS of MONEY due to the " run around " they are giving me to avoid resolving the issue. Shame on FORD for allowing your customers to be treated with less Then the bare minimum. HIGHLY RECOMEND NOT WASTING TIME AT THIS DEALER. #BBB More

All they wanna do is sell you a car and then they don’t care about you they didn’t have the code for my keyless entry one of my keys was broke they said no problem we’ll call you tomorrow never called me I care about you they didn’t have the code for my keyless entry one of my keys was broke they said no problem we’ll call you tomorrow never called me I left five messages never got back to me told me to drop my car off my car is been there for over a week not one phone call when I called them they say all there going to start work next week why would you keep my car for so long and not touch it I would’ve brought it somewhere else I need the car I have no car I am borrowing someone’s car to go to work I’ve been a Ford Lincoln customer for over 20 years I bought my first Lincoln navigator in 2005 brand new from Dana Lincoln I want to explore and an expedition before that I should have loyalty and all they do is treat me like garbage!!! More

Loved Camille! She’s the best, personally took care of me went out of her way to call me and keep me informed. She’s the best, personally took care of me went out of her way to call me and keep me informed. More