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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,022 reviews

March 04, 2022

Ralph Pepe was great, very helpful. Explained even the ford app. He deserves a rise. More

by Silvana
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Pepe
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Mar 07, 2022 -

Dana Ford Lincoln responded

Thank you for the kind review! Ralph is a truly wonderful asset to our team and we'll be sure to share your fantastic feedback with him. Thanks for trusting Dana Ford with your business. We hope to see you again next time!

March 04, 2022

Everyone at the dealership is great. They listen to their customers and work best to the customers needs. The employees are very friendly and knowledgeable on vehicles. They helped me se More

by xaiver
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jesse Cognetta
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Busacca
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Mar 07, 2022 -

Dana Ford Lincoln responded

Thank you for the fabulous feedback, Xavier, and congratulations on your first EV! We're so glad our team had the opportunity to assist you with your purchase and we hope to see you again next time here at Dana Ford!

March 03, 2022

I have to admit I had a couple of bad experiences in the past but the last two have been a pleasure!! More

by john.caroccia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2022 -

Dana Ford Lincoln responded

Thank you for giving us the opportunity to earn back your support, John! We appreciate your feedback and look forward to your next visit here at Dana Ford!

March 03, 2022

It was effortless. All the service from confirming to pickup and drop off was great. Thank you. More

by lorc0917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert, Harley Schick, Patrick Ciotola
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Mar 04, 2022 -

Dana Ford Lincoln responded

This is great news! Thank you for trusting Dana Ford with your vehicle!

March 02, 2022

Excellent. Although there is a shortage of vehicles they had a good selection to choose from. The leasing experience was relatively pain free. More

by mishbe2471
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sellitti
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Mar 03, 2022 -

Dana Ford Lincoln responded

Thank you for leaving us your great review! We are glad we made this a positive experience! - Dana Ford

March 02, 2022

Everything was great. Anthony at service was amazing. Fixed all my problems .I'm very happy More

by Mrjr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
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Mar 04, 2022 -

Dana Ford Lincoln responded

Thank you for the kind review! It means a lot to hear that you're happy and we look forward to seeing you next time here at Dana Ford!

March 02, 2022

Always had issues with the service center they never return calls and are not very professional! I wouldn’t recommend anyone!!! More

by dimagg21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Not sure who the kids was but he didn’t know what he was doing
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Mar 03, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 01, 2022

Been hearing unpleasant cuplike rolling sound on driver side which hasn't gone away even after 2 service attempts. More

by nyenkbsubah701128
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Harley Schick
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Mar 01, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 01, 2022

The pick up and delivery service is a great time saver. Free and professional service. They even offer loaner cars for the day. More

by maryannbassi
Recommend Dealer
Yes
Employees Worked With
Robert for pickup., Harley Schick
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Mar 03, 2022 -

Dana Ford Lincoln responded

Thank you for the awesome feedback! We appreciate your support and hope we have the opportunity to serve you again in the future! - The Dana Ford Team

March 01, 2022

Great customer service and selection of vehicles to choose from! They will work with you find the vehicle you need! More

by gbg16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alexandra Williams
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Mar 03, 2022 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your business! We appreciate your support and hope we have the opportunity to work with you again in the future!

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