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Dana Ford Lincoln

Staten Island, NY

4.6
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,022 reviews

March 10, 2022

Well they really don’t the right information about the convenience or not buying a full electric car or how you are going to charge your car if you don’t have the money to spend on a $5,000 on the new 240 More

by fcapricornio1226
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
No names please
Mar 11, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

March 10, 2022

Waited 2 1/2 hours for a key for a car I bought and when I got home it didn’t work ! More

by mac2773
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don’t remember the service person
Mar 11, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

March 10, 2022

Great customer service. Answered all the questions. Helped with purchasing the car of our dream. Highly recommend. More

by belleus
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Dana Ford Lincoln responded

We're glad to hear the Dana Ford team gave you such excellent care! Thank you for letting us help you get some answers!

March 10, 2022

Very good the people are very nice I only buy ford cars the best u.a.w. More

by eddiaz1153
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Busacca
Mar 11, 2022 -

Dana Ford Lincoln responded

We're happy the Dana Ford team could make this a great experience! Thank you for coming to Dana Ford!

March 10, 2022

The dealership had a lot of options. The people were nice who worked there. The salesman who helped me was very nice and so was his manager. More

by fmongiello14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank, Steve Riccardone, Thomas Busacca
Mar 11, 2022 -

Dana Ford Lincoln responded

We are so proud to hear that you had such a great time working with our team at Dana Ford! Thank you for choosing us!

March 10, 2022

Sales Henry, Manager John L, and Finance Shawn are Dana’s Dream Team! Start to Finish amazing customer service, professionalism, exemplary social skills, and knowledgeable. I walked out previously after deal More

by celeste0329
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Henry Manigault Sales , John Locher
Mar 10, 2022 -

Dana Ford Lincoln responded

It means so much to us to hear that the entire Dana Ford team gave you five-star care! Thank you for coming to see us!

March 10, 2022

Great service department quick clean and work performed is done right the first time. Haz and Collin are very professional and great to deal with. More

by Marauder
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2022 -

Dana Ford Lincoln responded

We're glad to hear Haz and Collin helped you have such a positive experience! Thank you for coming to Dana Ford!

March 09, 2022

Excellent staff ! Very caring and kind . I would recommend to all my friends and family ! Awesome job More

by dianeac802
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2022 -

Dana Ford Lincoln responded

Thank you for being a valued Dana Ford customer!

March 08, 2022

The dealers were polite and friendly. They were patient and made us feel like they were willing to work with us. More

by Dbonagura
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 09, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful review of our team here at Dana Ford! We hope you'll be visiting us again in the future!

March 08, 2022

The people who handle the state taxes need to be a little more attentive to what state they are applying the taxes to. There mistake cost me time and the price of another cashier check. They applied NY taxes More

by jsmaher
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryder Quispe
Mar 10, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to bring this to our attention. We apologize for this mistake and would like the opportunity to discuss this with you further. Thanks, Doug Hansen - GSM - 718-983-8700 ext 262

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