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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,036 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,036 reviews

March 31, 2022

Great customer service. The whole process was smooth, quick and easy. Ryan Peters was super nice and helpful More

by tribuziocaterina
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 01, 2022 -

Dana Ford Lincoln responded

Thank you for coming to Dana Ford! Ryan and the team look forward to seeing you next time!

March 31, 2022

Always do business with Dana Ford the best waiting room on the island and fast service friendly atmosphere. More

by dtbyron6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
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Apr 01, 2022 -

Dana Ford Lincoln responded

Thank you for your confidence in the Dana Ford team! We're honored to receive your support and look forward to your next visit!

March 31, 2022

Both Nick and his manager made the process very easy, along with financing. Easy process More

by krinkas3w
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Nicholas Squeo, Theresa McMahon
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Apr 01, 2022 -

Dana Ford Lincoln responded

Thank you for the review! We're happy to hear Nick & the team made your experience here at Dana Ford a smooth one and we hope to see you again in the future. Take care!

March 31, 2022

amazing service, great knowledge and understanding about cars and issues i might have on my car More

by miguel.bazan777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
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Apr 01, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback, Miguel! We hope you'll be visiting us again in the future! - The Dana Ford Team

March 30, 2022

Always a great experience dealing with Dana Service Department. Highly recommend them for all your repairs! More

by Romer4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lynda Buttermark, Danielle Barbaria, Felix Gonzalez, Anthony Garrick
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Mar 31, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience working with our team at Dana Ford Service Department! See you next time!

March 30, 2022

Service adviser was fantastic! Car was cleaned. Waiting on parts for further repairs Thank you More

by deteskey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Garrick
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Mar 31, 2022 -

Dana Ford Lincoln responded

Thank you for your 5-stars! We look forward to seeing you next time at Dana Ford Service Center!

March 30, 2022

The service provided by Camille was excellent. , She is very polite and knowledgeable. She responded to all my needs on a timely manner. More

by lc52jr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Harley Schick
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Mar 31, 2022 -

Dana Ford Lincoln responded

Camille is a valued member of the team and we're thrilled they gave you such excellent care! Thank you for coming to Dana Ford!

March 30, 2022

No call from service 24 hours after they received the car. No follow up & no loaner car & no return phone call More

by smccabesiny
Customer Service
Recommend Dealer
No
Employees Worked With
Douglas Hansen
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 31, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Mar 31, 2022 -

smccabesiny responded

What’s done is done. My lease is up in June & I will no longer be leasing with Lincoln.

March 30, 2022

They have always been responsive to my concerns and friendly. Service dept makes an effort to accommodate my schedule More

by Deakey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
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Mar 31, 2022 -

Dana Ford Lincoln responded

Thank you for being a Dana Ford customer! We appreciate your support and look forward to your next visit!

March 30, 2022

I hate decisions, or any drama concerning me. Dana Ford for the 2nd time in 3 years calmed my fears and helped me with calming and a peaceful negotiating decisions. I would recommend this dealers More

by marjoriemanzohall
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra , Steve Riccardone
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Mar 31, 2022 -

Dana Ford Lincoln responded

This is such excellent feedback for Frank and the team! We understand how stressful some dealers make buying a car, so we strive to go above and beyond for you! Thank you for taking the time to tell us that we've made that happen for you! We look forward to assisting you again at Dana Ford!

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