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Dana Ford Lincoln

Staten Island, NY

4.6
7,035 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,035 reviews

May 28, 2022

I was met with professionalism and courteous throughout my entire visit while choosing a car. More

by Cookie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Delmasa
May 31, 2022 -

Dana Ford Lincoln responded

Thank you for giving us the opportunity to serve your automotive needs! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time!

May 28, 2022

Very good and professional, they made sure I was very satisfied. I want to thank laudable from car rentals as she was excited was excellent and extremely professional how really care about the customer. More

by sca56
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Felix Gonzalez, Danielle Morales
May 31, 2022 -

Dana Ford Lincoln responded

Your review has made our day! It means a lot to us to hear that we made the service experience easier! Thank you for trusting Dana Ford with your vehicle!

May 28, 2022

Ideal repair situation. Arrived at service-met with agent immediately who understood problem. problem corrected More

by mjperry27
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Baker
May 31, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to share your experience! We're happy that our team was able to correct your issue. See you next time at Dana Ford!

May 28, 2022

My car had a very loud noise in the engine and Camilla called a tech right away that was very nice. I thank her that. More

by maxeltio
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Camila
Jun 01, 2022 -

Dana Ford Lincoln responded

Thank you for sharing your experience! We're so glad Camilla had the opportunity to assist you and we'll be sure to pass along this kind review to her. Take care and please don't hesitate to reach out if we can be of service again in the future! - The Dana Ford Team

May 28, 2022

The salesman was a very big part of helping me make my decision very courteous and not Being pushy very professional and I’m very happy with the way things went More

by paul.punzone.1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Dana Ford Lincoln responded

It's great to know that our team did their part in guiding you during your purchase, Paul! Thank you so much for having faith in Dana Ford to provide five-star care to you! We'll see you next time!

May 28, 2022

Very courteous and hard working staff. .Mary was fantastic handling all of our needs from trading in to putting us in our new Lincoln..absolutely superb..many Thanks to Doug as well for all More

by vzima825
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary Graffeo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

Dana Ford Lincoln responded

Mary, Anthony, and Doug are glad they made the process so easy for you! We appreciate you taking the time to tell us about your experience and look forward to assisting you again! Thank you! - Dana Ford

May 27, 2022

Dana knows how to sell cars, and does that well. . Servicing your car is a totally different animal.. Poor communication, your car goes in and its like a blackhole, your lucky to get any informatio More

by OUTOFMYMINDX2
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Keith Curran
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Danielle Morales
May 27, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

May 27, 2022

Poor communication and customer service. I paid for car in full (25k) then they didn’t want to know me( no return calls when I tried to schedule car to be delivered) also promised as part of More

by daveastrin1
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Sauber
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Fonsi Rodriquez
May 27, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

May 27, 2022

Received very good service it took about 45 minutes to service also Dana’s follow up service was great More

by alpwd2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick, Danielle Morales
May 27, 2022 -

Dana Ford Lincoln responded

Thank you for the positive review! We appreciate the kind words and are happy to hear that Dana could offer such great guidance. We hope to see you here again! -Dana Ford

May 26, 2022

Although I now live in NJ I prefer this dealer because everyone us so accommodating. Whether in Sales or Service they get you pit in the shortest amount if time. More

by LPAO218
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ralph Sibbio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Sellitti, Theresa McMahon, Danielle Barbaria, Felix Gonzalez
May 27, 2022 -

Dana Ford Lincoln responded

Thank you for the positive review, we appreciate it! We hope to see you here at Dana Ford for all of your future automotive needs!

May 27, 2022 -

LPAO218 responded

I will be back soon to pick up my new registration and for service visits

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