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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,034 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,034 reviews

May 31, 2022

very slow to respond and horrible customer service; I would not recommend this place ever More

by Deb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Steve Riccardone, Harley Schick
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May 31, 2022

Great selection great sales person good service. Would come back again next time. When it’s time to lease a car More

by dersin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Dana Ford Lincoln responded

Thank you for providing us with this positive review! We hope to see you here again. -Dana Ford

May 31, 2022

Ryder was great and very attentive. He looked into my needs for my future car and I left happy! More

by ezhunoo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Riccardone, Ryder Quispe
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May 31, 2022 -

Dana Ford Lincoln responded

Thank you for leaving us with this excellent five-star review! We are happy to hear that Ryder could be of such help, and we hope to see you here at Dana Ford for many years to come!

May 31, 2022

Good nice respectful fast peaceful we just had a really nice conversation and they was real Patience More

by BROOKLYNJON58
Customer Service
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Rafael Torres
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Jun 01, 2022 -

Dana Ford Lincoln responded

Thank you for your review, Brooklyn! We appreciate you as a customer and look forward to serving you next time at Dana Ford!

May 31, 2022

Excellent individual service. Fast and thorough. I was in and out with a new car in 2 hours. More

by EXERCIZEMAMA
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delmasa
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May 31, 2022 -

Dana Ford Lincoln responded

Thank you for the review! We appreciate it. We hope to see you here at Dana Ford for all of your future auto needs!

May 31, 2022

Leased a new vehicle and I was in and out with the new vehicle in just a few hours without any high-pressure tactics. Overall great experience! More

by dkasler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 31, 2022 -

Dana Ford Lincoln responded

Thank you for leaving us with such a positive review. We appreciate it! We look forward to seeing you again here at Dana Ford!

May 30, 2022

I have nothing worth writing the premium warranty is crap I was covered for a part now I’m not? More

by irabus6563
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Danielle Morales
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May 31, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

May 30, 2022

I was owed leather seats and I received them in a timely fashion and I’m happy with the job they did. More

by patrickbuttermark
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jorge Cornet
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May 31, 2022 -

Dana Ford Lincoln responded

Thank you for leaving us with this review, Patrick. We are glad to hear that we could help you so efficiently, and hope to see you back for any and all of your future automotive needs! -Dana Ford

May 30, 2022

Sales not very helpful. Not friendly. Did not help when I had an issue with sales. Vehicle in service 3 times in one month. Wanted to make a new deal. They expected me to lo More

by pipemansiny
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Felix Gonzalez
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May 31, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

May 28, 2022

I was met with professionalism and courteous throughout my entire visit while choosing a car. More

by Cookie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Timothy Delmasa
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May 31, 2022 -

Dana Ford Lincoln responded

Thank you for giving us the opportunity to serve your automotive needs! It was a pleasure having you visit us here at Dana Ford and we hope to see you again next time!

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