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Dana Ford Lincoln

Staten Island, NY

4.6
7,033 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,033 reviews

June 12, 2022

Buying my car went smoothly and Steve was very efficient and helpful thank you bye More

by locia1011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Villa Marin, steven
Jun 14, 2022 -

Dana Ford Lincoln responded

Thank you for the five stars! We are happy to hear that Steve could assist you during your visit with us and we hope to see you back here at Dana Ford for all of your future automotive needs.

June 12, 2022

Nick S was incredible to work with! He was Very knowledgeable and attentive to my needs. More

by OneMan326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Squeo
Jun 13, 2022 -

Dana Ford Lincoln responded

Thanks for that positive rating. Come back again if there’s anything else we can do for you and your vehicle! - Dana Ford

June 11, 2022

The web page offered me a car at 780$ lease a month for 36 months…in person Fonzi offered me 1,497 for 39 months…for the lincoln reserve a cheaper car. Almost double. Either update your web page or don’t More

by Jan
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Fonsi Rodriquez
Jun 13, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

June 11, 2022

I was very displeased with the salesperson and just my whole transaction in general. I purchased a vehicle for 30,000.00 it was not detailed at all after the salesperson said it was. I was promised car ma More

by ciminoedward
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Timothy Delmasa
Jun 13, 2022 -

Dana Ford Lincoln responded

We're sorry to see the low rating. We'd like the chance to talk about this so we can determine what can be done to improve the experience for you. Please reach out to me at your earliest convenience. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

Jun 13, 2022 -

ciminoedward responded

Sure I will call you again I am dissatisfied with the customer service I received from the salesperson. I expected the car to look extra good and shiny after being detailed but it was never done . It cost me 75,00 to have it detailed and I was promised mats and got none and it cost me an additional 70,00 for a car I paid 30,000,00 for. My phone number is 347 553 3027 Thank you

June 10, 2022

All of the employees were very helpful, was greated with a smile and would no doubt buy another car here especially if I win a gift card lol More

by MICHAELMARTIN64
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Jun 10, 2022 -

Dana Ford Lincoln responded

Thanks for the five stars, Michael! We're happy to hear that you had a positive experience with us and we hope to see you back here at Dana Ford for all of your future auto needs!

June 10, 2022

Curteous . veru knowlegiible . But a bit pricey.would recomend to others .they work around your time scudule make you Feel like family More

by salmozz
Customer Service
Recommend Dealer
Yes
Employees Worked With
Collin Romer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2022 -

Dana Ford Lincoln responded

We appreciate your honest feedback and recommendation! We hope we can provide five-star care to you next time you're visiting Dana Ford!

June 10, 2022

Took over a month to get a part, after being told “less than a week “ Things happen… No reason for no communication I called them 3 times, never got a call back. 2 weeks after the part was installed, More

by citisnax
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick
Jun 13, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

June 09, 2022

Camille Joseph in the service dept. was a pleasure! Extremely Knowledgeable and pleasant to work with, More

by Golfer doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille
Jun 09, 2022 -

Dana Ford Lincoln responded

Thank you! We're happy Camille made your service visit wonderful! - Dana Ford

June 09, 2022

A good system easy good communication clean truck ready before promised time very satisfied thank you More

by rtrimarchi925
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Jun 09, 2022 -

Dana Ford Lincoln responded

We're happy we could help you have such a positive experience at the Dana Ford service center! Thank you for leaving your five-star review!

June 09, 2022

I met with Anthony Rivera to finalize the buying out of my lease for my Ford Fusion. He was extremely helpful, professional, knowledgeable, and courteous. Answered all of my questions clearly and concisel More

by Mark A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
Jun 09, 2022 -

Dana Ford Lincoln responded

Mark, We're so happy Anthony helped make your lease buyout such a breeze and earned five stars! We hope you continue to enjoy your Fusion and come to visit Dana Ford again in the future! Thank you!

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