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Dana Ford Lincoln

Staten Island, NY

4.6
7,029 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,029 reviews

June 16, 2022

Felix Gonzalez in Service Department was exceptional. Friendly, courteous, knowledgeable, professional and took care of all my Fusion needs and requests. Was a pleasure dealing with him and could not h More

by Mark A.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Jun 16, 2022 -

Dana Ford Lincoln responded

Thank you for the five-star rating, Mark! We are happy to hear that Felix could assist you during your time here with us and we hope to see you back here at Dana Ford for all of your future auto needs!

June 16, 2022

Excellent handling of an urgent repair need . Harley was professional , informative and pleasant throughout my visit . More

by Bobbo
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Harley Schick
Jun 16, 2022 -

Dana Ford Lincoln responded

We're so glad we had the opportunity to assist you and can't wait to share this kind feedback with Harley & the team! Thanks for trusting Dana Ford with your vehicle's repairs and please don't hesitate to reach out if we can be of service again in the future!

June 16, 2022

Brought my car in for service. Always a good experience. Quick and knowledgeable. Always a pleasure More

by rscalici123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
Jun 16, 2022 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your vehicle's service needs! We're grateful for your support and look forward to seeing you next time!

June 16, 2022

Diane was helpful finding a time that was convenient for me and the Service advisor was helpful and courteous. More

by h.theurer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camille Baker
Jun 17, 2022 -

Dana Ford Lincoln responded

It's great to hear that Diane gave you five-star service during your visit! Thank you for choosing Dana Ford!

June 16, 2022

not to bad, but the manager has a bad attitude,The formalities are a bit slow,The reception was very good。 More

by 29498562
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Busacca
Jun 17, 2022 -

Dana Ford Lincoln responded

Thank you for the positive review! We hope to see you back here at Dana Ford for a full five star experience on your next visit!

June 16, 2022

Easy process honest sales process. I highly recommend Dana Ford to friends and family. Total pleasure More

by ST OWNER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Timothy Delmasa, Rafael Torres
Jun 17, 2022 -

Dana Ford Lincoln responded

We are honored to receive your support! Thank you! - Dana Ford Team

June 16, 2022

Shawn was awesome! He was super busy but managed to assist me quickly. Loving my car :) More

by erinbtaylor
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Theresa McMahon
Jun 17, 2022 -

Dana Ford Lincoln responded

Thank you for the 5-star review. We appreciate you sharing the positive feedback! - Dana Ford

June 16, 2022

Poor follow up, car was held for two rental wasn't offered. The service team never provided final paperwork on services provided. More

by rjrnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Collin Romer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 21, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Jun 21, 2022 -

rjrnet responded

Poor follow up never received documentation on services rendered as requested.

June 16, 2022

They were quick and easy. I could have waited but decided to go to the gym instead More

by laurenrodas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Williamson
Jun 17, 2022 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We hope you have a great day! - Dana Ford

June 16, 2022

Valet car service was excellent. The car was delivered to my home timely. The repair was done the same day and my car was returned by the same day in the afternoon. More

by fpadad1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 16, 2022 -

Dana Ford Lincoln responded

Thank you for the five stars! We hope to see you back here at Dana Ford for all of your future auto needs.

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