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Dana Ford Lincoln

Staten Island, NY

Overview
Employees
Reviews
Vehicles
4.6
7,024 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,024 reviews

July 31, 2022

Our salesman, Zack was terrific. He was professional, courteous and patient . The insurance broker was terrific as well . More

by naquan.ellerbe
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Zach Balint
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Aug 02, 2022 -

Dana Ford Lincoln responded

Thank you for the wonderful feedback - Zack & the team will be so happy to hear it! Your business is much appreciated by all of us here at Dana Ford and we hope we have the opportunity to work with you again in the future!

July 31, 2022

He was very accommodating. And so was Doug. I would recommend my friends to Dana. More

by Scorch1019
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Schroder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Justin Williamson
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Aug 02, 2022 -

Dana Ford Lincoln responded

Thank you for the great review! We appreciate you recommending the Dana Ford team to your friends and look forward to serving you again in the future!

July 31, 2022

Kept car 33 days did not work on it. Called service dept several times received no return calls. More

by trokicki
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Hazem Radwan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harley Schick
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Aug 01, 2022 -

Dana Ford Lincoln responded

We're sorry to hear about these repair issues. Please reach out to me so we can discuss these concerns in more detail and find a solution. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Aug 01, 2022 -

Dana Ford Lincoln responded

Hello - thank you for taking the time to share your review. We apologize for not communicating with you regarding the status of your vehicle and would like the opportunity to discuss this with you further. Thanks, Keith Curran - Service Director - 718-983-8700 ext 297

July 30, 2022

Extremely friendly and informative. Beautiful dealership inside and out. The sales man, Raphael was wonderful. More

by LILCHRIS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Torres
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Aug 01, 2022 -

Dana Ford Lincoln responded

Thank you for leaving Raphael this kind review! We are glad you enjoy visiting Dana Ford!

July 30, 2022

Everyone in the dealership is very nice and professional. That being said, I felt it took a tremendous amount of effort and bargaining to ultimately get the deal I was satisfied with. Ryan Peters was very c More

by JEMILY5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Sauber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
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Aug 01, 2022 -

Dana Ford Lincoln responded

Hello - thank you for taking the time to share your review! We're so happy that Ryan provided you with an excellent transaction experience! We look forward to seeing you next time at Dana Ford!

Aug 01, 2022 -

JEMILY5 responded

As I’ve been driving my new 2022 Ford Edge, I came up with a couple of more questions about the car. I had also received a renewal for the registration of the 2019 Edge I returned. I was confused as of what measures I should take re same. I called Ryan and he answered my questions to my satisfaction. He also advised me about the registration process of my 2022 Edge. He continues to be a great resource in a professional and amicable way.

Aug 01, 2022 -

JEMILY5 responded

I am very happy with my new 2022 Ford Edge. It took a little more effort on my part to get the deal I was willing to accept but in the long run it was worth it. Ryan Peters ,the salesman was very knowledgeable and helpful in the process. The Dana Ford staff were all very courteous and friendly.

July 29, 2022

Dana service is always excellent. Easy check in, and out in a good time . Thank you ! More

by jjag987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Felix Gonzalez
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Jul 29, 2022 -

Dana Ford Lincoln responded

It's our privilege to serve you! Thanks for being a Dana Ford customer. We look forward to your next visit!

July 29, 2022

I may have to return again for servicing regarding my wheel sensors which are not resetting could be a problem with the sensor itself More

by manis916
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Garrick
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Aug 01, 2022 -

Dana Ford Lincoln responded

Thanks for the feedback! Please contact us so we can understand more about your situation and how we can ensure your ultimate satisfaction. Keith Curran - Service Director - 718-983-8700 ext 297

July 29, 2022

Huge. A lot to choose from. Professional, great customer experience. Very good staff. Rafael is number 1!!! More

by ariemmamario
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rafael Torres
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Aug 01, 2022 -

Dana Ford Lincoln responded

Thank you for taking the time to share this wonderful feedback! We're honored to receive your support and look forward to your next visit with us here at Dana Ford!

July 29, 2022

We have been customers for many many years and will always come back. Friendly,professional. Perfect. More

by Jesseb23
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryder Quispe
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Aug 01, 2022 -

Dana Ford Lincoln responded

Thank you for trusting the Dana Ford team with your loyal business! We're truly grateful for all of your support over the years and look forward to serving you for many more!

July 29, 2022

Pleasant sales and service staff. Very neat and clean and professional. Dont feel pressured and service prices are fair. More

by richard.jmagliula
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 01, 2022 -

Dana Ford Lincoln responded

Hi Richard, thank you for taking the time to share your review! We appreciate your high rating, and look forward to seeing you next time at Dana Ford!

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