Dana Ford Lincoln

Dana Lincon is not what it used to be. They used to provide a loaner car when cars are in service. Waited 4 months and still didn't have one for me. They changed it to car service and t They used to provide a loaner car when cars are in service. Waited 4 months and still didn't have one for me. They changed it to car service and took weeks and months to service cars. In the meantime, you are out of car to use. They cut corners now serving their customers. And what's more annoying is that Noone follows up or give you updates on what's going on with your car. When I call to find out, they always say they were GOING to call.. They used to be good More

I was assisted by Jorge in leasing a new car. He was incredibly thorough in demonstrating my Explorer's capabilities to me and helped me find exactly what I needed. I was incredibly happy with hi He was incredibly thorough in demonstrating my Explorer's capabilities to me and helped me find exactly what I needed. I was incredibly happy with him and Dana Ford Lincoln in general! More

Met Ralph Sibbio during the beginning of Covid. Wonderful sales representative. I would highly recommend both Ralph as well as Dana Ford. Lincoln Wonderful sales representative. I would highly recommend both Ralph as well as Dana Ford. Lincoln More

The dealership is located in the middle of nowhere which favors them against any local competition.. My salesman is Fantastic.. he works with your budget , follows up , and always returns calls asap I re favors them against any local competition.. My salesman is Fantastic.. he works with your budget , follows up , and always returns calls asap I recommend Dana Lincoln ford More

It was an easy and efficient experience the salesman as very nice worked with me to get the price that was right for me very nice worked with me to get the price that was right for me More

This experience was as smooth as silk and the people are professional and very pleasant! professional and very pleasant! More

This is the 5th Ford I have leased. Better experience this time than other times. With the ST recall still going on I coundnt lease one of them, so I leased a XLT Ford Explorer with the Better experience this time than other times. With the ST recall still going on I coundnt lease one of them, so I leased a XLT Ford Explorer with the sport package. I am glad the one they had I loved! More

This is my 5th Ford that I have leased with Dana. This lease experience was definitely better than my last experience. I was able to get the truck I loved- XLT Explorer with the sport package. I was This lease experience was definitely better than my last experience. I was able to get the truck I loved- XLT Explorer with the sport package. I was sad to not be able to lease any in the ST line because of the recall. I went to Ford one day in July for hours to work some numbers and see what was available. A salesman named Chris was very patient (he isn’t working there any longer) and answered all my questions. I went back to Ford 2 weeks later and dealt with another salesman. John Daly in management worked hard to make a fair deal with me. I was happy that Ford bought my truck and I was happy with the deal presented. The man in the finance department was efficient and professional. The only real negative I had was after I completed all the paperwork I left Ford to bring my son to HS football practice. I returned approximately 60-90 mins later and the truck was not cleaned and detailed like it should have been. The salesman said it was. However, there were quite a few scratches that should have been compounded out (it was driven previously and had 1700 miles on it) and the exterior/interior should have been WAY better than it was presented. I requested it be redone and it was. In my opinion, the salesman should have checked over and had this truck perfect at the time of pick up. It absolutely was not. It is a $50,000 truck and it was upsetting that it didn’t look spotless when I returned to pick up. I understand it was close to 7:00 closing time, however, if it was checked before I went out to the car care part of the facility this wouldn’t have happen. Also, I think the new truck should have been driven up to the front of Ford like the other 3 Explorers/1 Edge were. More

Dana is a nickel and dime outfit. They charged a processing fee on a refund of an extended warranty and Ford charged a processing fee. When I contacted Ford Executive Department, I wa They charged a processing fee on a refund of an extended warranty and Ford charged a processing fee. When I contacted Ford Executive Department, I was told that the fee charged by Dana was improper and not warranted. That's the last time we do business with Dana. More

Doug Hansen is the reason I shop there. Everything across the board is a breeze when getting a vehicle Everything across the board is a breeze when getting a vehicle More