Damerow Ford

First they claimed by telephone to be in the "COSTCO" car purchase program. I went to buy an Escape Hybrid, and chose one on the lot. They claimed the price was discounted from the sticker, but when negoti purchase program. I went to buy an Escape Hybrid, and chose one on the lot. They claimed the price was discounted from the sticker, but when negotiations started, they tried to charge me a $3000 PREMIUM! I got up to walk and ended up paying full sticker and no premium. When I checked with CostCo, they were NOT part of the program and CostCo had to write to them to tell them not to claim to be part of their program. Used car salesmen same as new car salesmen. Shop at Landmark at least they'll tell you the truth!! More

I just recently went into Damerow Ford and was amazed at how plesant their sales staff was. They really took the time to make sure that I had all my questions answered and were supportive through out my pu how plesant their sales staff was. They really took the time to make sure that I had all my questions answered and were supportive through out my purchase. I would recommend them to anyone. They really have brought back the Damerow name. More

I went into the service department and needed my vehicle repaired. They quickly had my vehicle in the service station area. I soon was informed that my vehicle was in very bad shape. It was so nice to ha repaired. They quickly had my vehicle in the service station area. I soon was informed that my vehicle was in very bad shape. It was so nice to have a place recommend not to fix my vehicle because the vehicle was not worth as much as the repairs needed. They referred me to their sales department and introduced me to a manager. I will be back and use them again. More

I ordered an Escape Hybrid in Dec. 07. based on a MSRP quote provided by the sales staff at Beaverton Ford. I agreed to a price and paid a $1,000 deposit. I followed up a couple weeks later and was promis quote provided by the sales staff at Beaverton Ford. I agreed to a price and paid a $1,000 deposit. I followed up a couple weeks later and was promised paperwork confirming the order, but received NONE. I checked in periodically and NEVER received anything written nor any information about adjustments to the price. I was also told the delivery would be approximately 8 weeks. When the vehicle finally arrived 13 weeks later and I went to pick it up - the price was over $1,580 higher! Since the hybrid is in demand and could be sold within a day to someone else - my original agreement was not honored (or frankly in my opinion considered in any subsequent negotiation) - I had to wait three months to find out about this price increase, due to their lack of follow through. FYI - I have yet to see the return of my deposit. More

These guys kept me waiting 5 hrs. with thier back and forth comments of "it'll be just a little while", "just 10 or 15 mins" etc. By the time I got to the paperwork the numbers weren't what I thought the forth comments of "it'll be just a little while", "just 10 or 15 mins" etc. By the time I got to the paperwork the numbers weren't what I thought they should be, plus I felt they ripped me off on my trade-in. I'm still waiting for my canopy for the new truck...we'll see if that materializes or if I have to contact an attorney! More

I brought my Ford Explorer with a serious transmission problem into Damerow, so far I've been told<br><br>Day 2: Definitely a transmission problem, not a transfer case problem est $900 and the parts will problem into Damerow, so far I've been told<br><br>Day 2: Definitely a transmission problem, not a transfer case problem est $900 and the parts will be here in # days.<br><br>Day 4: Parts arrived, transmisison done, but there is also a transfer case problem, cost to FIX is addl $400-$600 but we have the parts and it will take one more day.<br><br>Day 6: We did not have the transfer case parts it will be another 2 days, the cost is an additional is $800-$900. The initial estimate to "fix" was only to open the transfer case.<br><br>Day 7: No contact.<br><br>After 8 days at Damerow has offer to rent a vehicle to me. <br><br>Damerow Never has called I had to initiate all calls!! More