Don’t believe what they say. I leased a Mach-E based primarily on the Ford promotion that I’d get a charger installed at my home. I discussed this with the salesman and the finance person and the salesman actually came to me during the price negotiation to confirm that I wanted the charger installed vs a $500 credit. I discussed with the finance person that I was looking now because of that incentive. Turns out, there was a small print signed the $500 credit, I thought I was signed that I wanted the charger install. As I left the dealer I asked about the arrangement for the install, the finance person said I’d hear from Ford about it. Didn’t hear anything for three months, went in yesterday and it turned out they did a bait and switch and gave me a $500 credit instead of the charger install. Don’t trust these guys, I discussed this three different times during the transaction including as I was exiting the deal and they bait and switched me. Don’t trust their word, they are completely disingenuous!

I got a car from them a few years ago and everything went well. When I just recently went back to trade my car in for a bigger car I went in 4 times with no results. The last time they had me sign a deal for a car I didnt even get to test drive. I made a down payment on it, then they told me the car didnt pass inspection so the deal fell through and now THEY WONT GIVE MY DEPOSIT BACK. Bad business as they kept trying to sell and push cars that I clearly stated I did not want. They also sent out loan applications for cars I didnt want which I had to take a hit on my credit. Would not recomend this dealership unless you can pay in full.

The experience was pretty low key and not high pressure. They showed us several options in getting us what we wanted.

My experience started out great. I worked with James and looking for a specific used car. He found the car that I was looking and the price was within my budget. When looking at the car, there was a chip in the windshield. James told me that they would either replace the windshield or fix the chip in the windshield. James said that it would be something that after I vehicle they would set something up with their shop to get it replaced or repaired. Unfortunately, during the time that you are signing a ton of documents, I signed one that said “ sold as is” I had called James and him about that, and he said he would get that fixed because he does recall him telling me that that would get taken care of. He said he would need to talk to his manager and get back to me. I waited a week without him getting back to. I got in touch with him again. He said sorry he has a new manager that he has to explain and that he would get back to me. he never got back to me. I tried this four times without him ever getting back to me with a solution. that is extremely disappointing. It really leaves a bad taste in my mouth when somebody does not honor what they say they’re going to do. oh, and now with the cold weather that Chip has turned into a full-blown crack across the windshield. Unhappy customer, Eric McCuan

AWFUL!! If you want a Ford go anywhere but this dealership. They never answer their phones and if you ever need anything fix they "fix" it by adding more errors so you have to go back and spend more money. Im baffled with how I've been treated at this location.

George, Brian and Bryce are three of the coolest humans in the buisness, they did everything right to get me into the vehicle i wanted. I am so happy I went to Damerow Ford, I will definitely make the 2hr drive for my next vehicle to see them again !! THANKS GUYS AND THE NEW KID TOO