
Damerow Ford
Beaverton, OR
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We began our experience with Malcolm Lewis. Malcolm was amazing. Knowledgeable about all the cars on the lot. A great guy to be touring the vehicles with. We settled on the Fusion. 2.0 eco boost. Once amazing. Knowledgeable about all the cars on the lot. A great guy to be touring the vehicles with. We settled on the Fusion. 2.0 eco boost. Once we had the choice completed we were then introduced to Kiyoshi Tsuji. It was a seamless move. We were now working with Kiyoshi. Kiyoshi knew what we wanted and took over from there. The car we wanted was not in stock so Kiyoshi set out to find our car. He worked tirelessly on this search. We happen to choose a very popular model for Ford so it was not as available as others. That didn't stop Kiyoshi from finding the vehicle we wanted. He found a couple we considered, and once we did decide on the one, Kiyoshi had it moved it from the other dealer to his location and it was done in a matter of days. We were notified every step of the way of the progress. Once the car was in, the matter of purchase was made very simple. We felt we were given a wonderfully fair deal and we then progressed to Yousif Yasin. Yousif handled the final documentation and payment along with the pitch for additional coverages, etc. I usually hate this part of the car buying experience! On this day, I had a blast. Yousif was non pressure, but very informative and helpful, not to mention someone you will genuinely enjoy talking with. We did purchase some additional plans and felt great about it. I scored Damerow across the board with a solid 5 and if I could choose a higher number I would. I highly encourage your next car to be a Ford and to purchase that car from the professionals at Damerow! You won't be disappointed. More
I came into the dealership knowing what I wanted and I found out in my purchase at Damerow. From the moment I met the seller, Dave until the moment I signed the final paperwork with Yousif I was very impr found out in my purchase at Damerow. From the moment I met the seller, Dave until the moment I signed the final paperwork with Yousif I was very impressed with this dealers friendliness, easy to work with attitude, upbeat enviroment...the sales manager Brian was absolutely great! All three of the guys...Dave, Yousif and Brian...they worked really hard to get us a great deal on our purchase. My honey and I personally have ALWAYS hated Fords BUT I would seriously consider buying a Ford if it was from these three! AWESOME, AWESOME, AWESOME DEALER!! Thanks Guys!! More
Wow! I was a little hesitant after reading the reviews, but as I was using the USAA Auto Find, I knew they would not work with a disreputable dealer. Kyoshi was a no show for my appt, but Glen and Spencer but as I was using the USAA Auto Find, I knew they would not work with a disreputable dealer. Kyoshi was a no show for my appt, but Glen and Spencer Williams stepped right in - they asked what I was looking for (and I was prepared with miles and cost) and they didn't try to show me something that was not in that range. Honestly, I was probably a bit difficult because I REALLY did my home work. They did not try to hard-sell me, and the manager was just as nice. I was determined to sleep on it, and they respected that. Halfway home, I turned around and went back - as much as for the great deal on 2012 Ford Focus (only 13,600 miles) as for the GREAT customer service. Am a single mom with a son who is starting college so the right car/price was critical AND I wanted someone who listened to ME! Additionally, I didn't have a way home and SPENCER offered to follow me home (all the way to DALLAS) with the car -- I found a ride, and then Spencer offered to stay late if I didn't get there before they closed. How does it get better? Well, I came with my own financing - and they offered to beat it - and they did! Yousif in finance was FABULOUS and didn't try to push additional items on us - what a gentleman, and he had us out of there in no time. Not only would I go back -- but, I've already recommended them to others. Thank you Spencer for the best auto-buying experience I've had to date. Hey, if you're tired of hard-sell tactics, and want someone who really listens - go see Spencer Williams at Damerow -- and to all the hard-sell salesman out there and the dealers that allow it, there's a new guy and Damerow and HE'S making sales by caring for his customers! More
This was my first new car purchase in over 10 years. Over several months I researched a variety of Mid sized sedans from all the major manufactures. When I first met Chris it was to check out the 2013 Fusion several months I researched a variety of Mid sized sedans from all the major manufactures. When I first met Chris it was to check out the 2013 Fusion and take it out for a test drive. I was shocked when that day he even went so far as to arrange an overnight test drive for me. Chris was immensely patient during the entire process which took over a month as I was on the fence to what my final decision would be. He always responded quickly to my calls and emails answering any/all questions I had for him with no pressure to buy. Although the 2013 Fusion almost sells itself, it takes a salesperson with experience and knowledge to make the customer feel at ease with such an important purchase and close the deal. Chris Blackburn was all of these things for me More
Malcolm and Aaron were very helpful; they answered all of our questions and made our experience positive and one which we would recommend to friends and family. They were respectful and courteous throughout our questions and made our experience positive and one which we would recommend to friends and family. They were respectful and courteous throughout the process. We will be returning costumers with Malcolm, Aaron and Damerow Beaverton Ford! After working with Malcolm and Aaron, we had the pleasure of working with Todd in finance. He was professional and friendly. He completed our experience with Damerow Beaverton Ford in a positive way. Overall, we were impressed with the customer service we received at Damerow Beaverton Ford and would recommend this dealer to prospective buyers! Thank you for working so diligently with us! More
I recently purchased a vehicle on 3-23-2013 . I found this car on auto trader and being it over 5 hrs drive from my location i called and spoke to a sales rep "Trampas" and asked the normal questions any this car on auto trader and being it over 5 hrs drive from my location i called and spoke to a sales rep "Trampas" and asked the normal questions anyone buying a vehicle such as Clean tittle? Does it have any major body and or paint damage, what are the conditions of the tires, any major damage to the interior such as rips tears or broken or missing pieces? While working with this sales person over the phone for a week, he noted body has no damage, paint is very clean beside normal rock chips interior was detailed and car was run threw serivce and oil had been changed. So my wife and i decided to make the long drive and give this dealership a try. Got there trampas came out greeted my wife and i, i start to inspect the car and i noticed the whole rear of the car paint was flaking off, the interior was really filthy and asked why i was told different on the phone? He reply's sorry i did not notice it really come on, how ever said come in we can work on the price great so he said he would take 500 off the price to get the the car repainted and that he would have it cleaned out before we drove off, i said no thanks i will take my car i was going to trade in and leave. Then asked 3 times can i get my keys back and the pressured me till i gave in "MY MISTAKE" and they ended giving me 1,000 off the sales price fair enough i thought drove the car 5hrs back home on the way i noticed an oil smell, got home late parked the car in my new home car garage i woke up the next morning only to find 2 big puddles of oil on my new cement, took the car to a local dealer and was quoted $2,180.94 for labor and parts to get my car road worthy once again. We are very unhappy with this dealer since i called them and the refuse to take any obligation matters doing by selling cars without telling and or making a costumer aware of work needing to be done to and used cars sold at Damerow Ford.. As is they say.. Garbage, lemon cars, dishonest, Crooks is what best describes this dealer in my experience with these sale, Managers, and service Dept. Beware of when you buy from them.. BBB will get a notification as well. More
Tony, Yousif, and Warren were by far the best sales experts I have ever dealt with. Their knowledge and professionalism allowed me ample time to make an educated decision on my purchase. Not only that, experts I have ever dealt with. Their knowledge and professionalism allowed me ample time to make an educated decision on my purchase. Not only that, but they gave me a fantastic deal on the exact car that I wanted. I simply cannot say enough about my experience at Damerow Ford! More
Lol, we developed quite a relationship w/the guys at Damerow! We had been researching Ford Fusion hybrids for a few months and knew that's probably what we wanted in Medford, Oregon. We were celebrati Damerow! We had been researching Ford Fusion hybrids for a few months and knew that's probably what we wanted in Medford, Oregon. We were celebrating our 31st anniversary and travelling through Portland area to see our kids and on up to Seattle. We stopped in because my husband had tried to get in contact w/a salesman he had met there about a month before. Couldnt remember his name but Larry started helping us and we test drove one, were kind of going back and forth about whether to buy here, didnt want to offend salesman in Medford and wanted to get on w/our anniversary trip. To make a long story short, we were indecisive as a couple could get even to the point of making a deal on a red really loaded Fusion and staying in Portland that night, only to change our mind and come in next morning and ask if they had another color w/less features. They searched and found one that was supposed to be coming in that day and just made it happen, even tinted it for us while we went on to Seattle. THey had alot of patience w/us and my anal husband! Staff is very professional and if they threw a party when we left, they never let on that they were exasperated! Tim is an awesome manager and Paul never made us feel like we were putting him out, no matter how late it got. Also they gave us the most anyone had ever offered on our trade in. Thanks so much for a pleasant part of our anniversary! We love the car, couldnt be happier and were blessed to get to drive it home to Medford that day! More
I went in to test drive a new 2013 Ford Escape (I had narrowed my purchases down to three vehicles). Once I was finished with the test drive, I prepared to leave and was asked simply "What price would y narrowed my purchases down to three vehicles). Once I was finished with the test drive, I prepared to leave and was asked simply "What price would you pay to stay?". I had done some research about the vehicle and figured I knew what a fair price for the car was. I gave them my number. After 30 minutes and a few questions about my trade-in, they came back with deal that met my price. I was surprised that they were so quick to get everything together. The other significant thing was their comments to me, that I was free to say no and go. There was no pressure to stay, no pressure to make a deal. They were honest and direct about wanting to sell the car, but were very sensitive about making it easy. They did not pressure me to stay or to buy that particular car. In my experiences, this was the best time I have spent buying a car. I felt no pressure to buy, and understood everything they were doing to make me a good deal on the car I wanted. In total, I spent about 1:45 minutes there and left with my new Ford Escape. If you're looking to buy a new car stop by and See Joseph Spencer or Aaron Noble. They made me a good deal and treated me right. More