Damerow Ford

Licensing mess! Don't buy a vehicle from this place, you'll never be able to talk to anyone after you do. I've called 8 times and just keep getting transferred to voi Don't buy a vehicle from this place, you'll never be able to talk to anyone after you do. I've called 8 times and just keep getting transferred to voice mails of people that don't respond! More

Damerow goes to bat for its customers In Brief: The dealership sold me a used truck, as well as a warranty from National Warranty Corp of Oregon, which was essentially void before the truc In Brief: The dealership sold me a used truck, as well as a warranty from National Warranty Corp of Oregon, which was essentially void before the truck left the lot due to a wheel size deviation from Factory 17" wheels to the AS SOLD, 18" wheels. Fast forward 2 years, and the automatic transmission dies. NWC denies the claim, but Damerow Ford goes to bat for me, and gets NWC to pay up. Thanks Damerow Ford, esp. Ali and Bryce. More

Worst service ever I've never had such horrible service in my life. I went in to get a recall done on my car. They never told me how long it would take, didn't offer me I've never had such horrible service in my life. I went in to get a recall done on my car. They never told me how long it would take, didn't offer me a shuttle or ride to my home, never apologized for continuing to push back the time it was ready and gave it back to me with a new problem! The customer service was despicable. I called twice for a survey to be sent to me and they never sent it. Damerow Ford Service is a disgrace. More

Excellent. Best experience in car buying Cris Moore knew my price range and only showed me used cars I could afford, no high pressure to upgrade. I was treated with complete courtesy by all s Cris Moore knew my price range and only showed me used cars I could afford, no high pressure to upgrade. I was treated with complete courtesy by all staff and all steps of the process were explained to me in detail. When asked if I would recommend Cris to others looking for a used car.....ABSOLUTELY, in fact I already have. More

Awsome! I was very happy with my entire buying experience at Damerow Ford. Everyone was very friendly, helpful and professional. The whole process moved very I was very happy with my entire buying experience at Damerow Ford. Everyone was very friendly, helpful and professional. The whole process moved very swiftly and before I knew it I was driving home in my new car. More

Terrible!! don't go here Call to check on a vehicle that was online here. Was told yes it's available he was looking at it right then. Drove over an hour to find out it had be Call to check on a vehicle that was online here. Was told yes it's available he was looking at it right then. Drove over an hour to find out it had been sold two days ago. Liars!!! Do not shop here ever!!!! More

Great buying experience! We recently purchased a Ford Escape from Damerow Ford. We had a very positive experience all because of our salesperson "Larry the Ford Guy." He was We recently purchased a Ford Escape from Damerow Ford. We had a very positive experience all because of our salesperson "Larry the Ford Guy." He was very professional and we never felt pressured. He answered all of our questions, explained all of the features of our new vehicle and followed up with us a couple of days after our purchase to see if we had any questions or concerns. Excellent customer service. If you are looking to purchase a Ford, go to Damerow Ford and ask for "Larry the Ford Guy!" More

horrible service They're very aggressive in their sales approach, to the point of being repulsive. The paperwork process is long and arduous. Buying a house is easie They're very aggressive in their sales approach, to the point of being repulsive. The paperwork process is long and arduous. Buying a house is easier. Place is poison. More

Caution We recently purchased a 2015 pickup. We were offered a fair price, but the real reason we bought at Damerow was the salesman. He helped us buy a truck We recently purchased a 2015 pickup. We were offered a fair price, but the real reason we bought at Damerow was the salesman. He helped us buy a truck, he didn't "sell" us. Cordial, polite, thoughtful, and accommodating. Five star rating. We paid cash and obviously that insulted someone because things have gone south since then. The washer fluid under the hood was empty, windshield still had the suction cup marks, (never had been cleaned, window caulking remnants in the vehicle, etc. All of that would have been overlooked if they had sent us the title so we could license and insure the vehicle properly. Here I sit nearly 3 weeks, numerous phone calls (and promises & excuses) after delivery, and I still don't have title. 1 star rating for after sale service. If you buy from Damerow, don't leave before you have EVERYTHING. More

I was lied to in order for them to make a sale. Salesman Colton Hanson lied to me in order to make a sale. He told me I would have a 3 mon/3000 mile warranty on the 2012 Ford Expedition I was going Salesman Colton Hanson lied to me in order to make a sale. He told me I would have a 3 mon/3000 mile warranty on the 2012 Ford Expedition I was going to purchase. I bought the truck and very quickly brought it back for a problem with the transmission. Colton told David in Service I have a 3 mon/3000 mile warranty so the transmission was covered and he would get him the information he needed. I was told over and over by Colton not to worry, it was covered and would be fixed. They had my truck for 2 wks. I was finally told by Service that Colton was now saying I do not have a warranty. I went in to talk to him and he said, yes he told me I had a warranty, but it does not matter what he told me, it only matters what got put on the paper work. Then he told me there is really nothing wrong with my truck, service just said there was so they could make money. That is how they make money. I had my mother record the conversation on her phone with Colton, and the two other managers who basically told me the same thing. To bad for me. Although Colton admitted to management he told me I had the warranty, management would not honor it. I sent an email to the owner Dan Kaiser to give him the opportunity to do the right thing and he failed to respond at all. My next stop is the Better Business Bureau. and possibly K-2 ON YOUR SIDE. They love stories about companies who screw over customers. This dealership has NO INTEGRITY. More