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Damerow Ford
Beaverton, OR
236 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 236 reviews
December 10, 2024
WORST service ever. They "fix" your car by giving it more issues so you have to keep going back to get it fixed. No one ever picks up the phone. Im baffled by this exper They "fix" your car by giving it more issues so you have to keep going back to get it fixed. No one ever picks up the phone. Im baffled by this experience. They only care about making money and selling not helping fix any issues you have. Go somewhere else. If you want a Ford go to a different dealership. cause anywhere but here is helpful. More
by JayJay9
Employees Worked With
Ryan Rummerfield
December 10, 2024
AWFUL! ! If you want a Ford go anywhere but this dealership. They never answer their phones and if you ever need anything fix they "fix" it by adding more er ! If you want a Ford go anywhere but this dealership. They never answer their phones and if you ever need anything fix they "fix" it by adding more errors so you have to go back and spend more money. Im baffled with how I've been treated at this location. More
by JayJay9
Employees Worked With
Ryan Rummerfield
December 06, 2024
George, Brian and Bryce are three of the coolest humans in the buisness, they did everything right to get me into the vehicle i wanted. I am so happy I went to Damerow Ford, I will definitely make the 2hr in the buisness, they did everything right to get me into the vehicle i wanted. I am so happy I went to Damerow Ford, I will definitely make the 2hr drive for my next vehicle to see them again !! THANKS GUYS AND THE NEW KID TOO More
by kazkettman
Employees Worked With
george magher
November 27, 2024
We came to Damerow Ford after I went to another Ford dealership, when I informed the salesman at the other dealership that I wanted the V-8 Coyote motor in an F150 - he stopped me and debated my decisio dealership, when I informed the salesman at the other dealership that I wanted the V-8 Coyote motor in an F150 - he stopped me and debated my decision for a good 15 minutes! At that point I knew I was not purchasing from the other dealership, having been in vehicle sales myself - I was always told ‘the customer is always right’; obviously this was only true if your purchasing thoughts line up with what they had at the dealership! We bought both a 2024 F150 XLT and a 2024 GT Premium Mustang: California Special. First I worked with Josh Sharpe, the guy was absolutely brilliant and awesome with his ability to make me feel comfortable in finding the right F150. Then he drove me home to show my wife a GT Mustang (although the car was wonderful, due to a recall - we couldn’t buy it) which she absolutely loved. Then General Manager Brian Ronstadt did an excellent job helping bring the Mustang from Southern California to Portland. We will take delivery next week! I can not say enough about these gentlemen; they did everything in their power to get the deals done and Brian gave us a beautiful loner Mustang GT Premium until the GT/CS arrives in town. To top it off, we get free gas on Brian’s (and Damerow’s) dime while we wait for that awesome Ford product from California (pun intended). Thanks Brian and Josh for getting everything right, we will be back the next time we’re ready to buy! More
by Bryan S. Gwinner
Employees Worked With
Josh Sharpe & Brian Ronstadt
October 15, 2024
Brought my car in for service. Service went well, but I found out that their system automatically sends your information to the sales department. While waiting for news on my car, Service went well, but I found out that their system automatically sends your information to the sales department. While waiting for news on my car, sales texted me to ask if I wanted to trade in my car for something "newer and nicer." If I wanted to sell my car, I would have contacted SALES and not SERVICE. So shady. When I complained to the service department, they confirmed that the system gave my information to sales, and that I was not the only service customer to complain. More
by Nothankyou
Employees Worked With
Ryan
August 31, 2024
I bought a Mach E on Thursday and couldn't be happier with my experience! Chase Shank found exactly what I wanted and made the entire experience a breeze. My first electric car and leasing experience was with my experience! Chase Shank found exactly what I wanted and made the entire experience a breeze. My first electric car and leasing experience was 100/100 More
by Marnym
Employees Worked With
Chase Shank, Kris
August 15, 2024
They don't stand behind the vehicles they sell. I paid out the nose for a used bronco sport with extended warrantee (purchased during covid), and the service department refuses to fix known problem I paid out the nose for a used bronco sport with extended warrantee (purchased during covid), and the service department refuses to fix known problems that Ford has issued technical service bulletins for- while the vehicle is still under the regular warrantee. Supposedly they ordered the parts 5 months ago. Called to check in- oh, they didn't order the parts. They're just ignoring me and the problem with the car. The extended warrantee is literally worthless. Don't get me started on the issues with the reception. You ask a question, they don't respond - just transfer to an unidentified voicemail box. I think the parts and service departments must be at war, and the employees just punish the customers. More
by missmymazda
Employees Worked With
receptionist, 3+ service technicians
August 14, 2024
I went to Damerow Ford and worked with Chase Shank, he helped me pull off a big surprise for my husband for his 40th birthday. His customer service was excellent in helping me find just the right car for helped me pull off a big surprise for my husband for his 40th birthday. His customer service was excellent in helping me find just the right car for the right price! I would highly recommend! More
by kyaguda
Employees Worked With
Chase Shank
