Dallas Lease Returns

My fiancé and I reluctantly came to Dallas Lease Returns after being turned down and treated badly at a few other places, and I am so happy we decided to give this place a chance. Jordan Campsey was Returns after being turned down and treated badly at a few other places, and I am so happy we decided to give this place a chance. Jordan Campsey was friendly and helpful from the moment I chatted with him to inquire about a vehicle until after the sale was final. He has never been anything but amazing and went out of his way a couple of times to accommodate me due to my schedule. He was truly amazing to work with and my fiancé already has it set in his mind that next time he is looking to purchase a vehicle we will be coming back. Excellent customer service!!! More

I first had my doubts about getting a vehicle from them because of my credit. But after talking to Blanca and listening to her, she changed my mind. She even helped my find a suv that worked great for me because of my credit. But after talking to Blanca and listening to her, she changed my mind. She even helped my find a suv that worked great for me and my family. I would recommend this dealership to everyone. If the whole staff is as friendly and enjoy doing their work as Blanca anyone would really enjoy buying a vehicle from Dallas Lease Return in Carrollton. More

I called Dallas Lease Returns looking for a specific vehicle and Shawn Collins found it for me within 24 hours of my inquiry. He answered every one of my questions and concerns and made me feel like he vehicle and Shawn Collins found it for me within 24 hours of my inquiry. He answered every one of my questions and concerns and made me feel like he was on my side during the whole process. He also gave me a great deal on my trade. Within a few days, I had the car I wanted at a great price! More

My husband and I had a wonderful experience at Dallas Lease Returns. Chris Mikell treated us like a friend instead of a number. He helped us start to finish. His customer service continued even after our Lease Returns. Chris Mikell treated us like a friend instead of a number. He helped us start to finish. His customer service continued even after our purchase. Dallas Lease Returns has alot to offer. We will be repeat customers. We will continue our relationship with Chris Mikell. More

Chris Mikell made my purchase experience better than I could have ever imagined it would be. As a former Finance Manger at a Nissan store I know first hand just how difficult and terrible the experience could have ever imagined it would be. As a former Finance Manger at a Nissan store I know first hand just how difficult and terrible the experience can be when purchasing a vehicle. With absoulutely no games and no hassle Chris showed me the vehicle I was interested in, valued my trade, and gave me the numbers very straight forward. I took a day to think about it and he allowed me to do that without any hassle. I came back in to finalize the transaction and everything was on paper exactly as we had agreed upon. I singed paperwork and left with my new used vehicle in less than 30 minutes. Chris and the team at Dallas Lease Returns are a model for how Car Dealerships should do business. I would highly recommed anyone to purchase a vehicle from them. Thank you Chris for making my experience the best it could be. - David D. More

We had a fabulous experience. Mike was awesome to work with. I loved doing most of the work via email and all we had to do was go by to sign papers. Which he had ready for us when we arrived. It was an with. I loved doing most of the work via email and all we had to do was go by to sign papers. Which he had ready for us when we arrived. It was an easy, relaxed way to buy a vehicle. I never felt pressured! I would definitly do it again, and will ask for Mike! More

Fantastic Experience! Joe went out of his way to ensure I was satisfied. Lets start with pricing. I had already done my homework on the vehicle I was looking at purchasing. The price I ended up paying was wh was satisfied. Lets start with pricing. I had already done my homework on the vehicle I was looking at purchasing. The price I ended up paying was what the vehicle was going for at auctions around the country. On top of that Joe had a couple of seat belts replaced (Damaged by child seat - $900 cost), touched up few spots on paint, oil change, new antenna and ordered me a new owners manual. I really can't say enough about how pleased I am!! We are purchasing a second vehicle in a few months and I will be going back to Joe at Dallas lease returns. Purchased a 2010 Infinity FX35 / 39k in mint condition when received! More

This was the easiest car-buying experience I've ever had. Jordan was very friendly and sincerely helpful. The price discussion was quick and easy - Jordan and his team were very accommodating. I loved t had. Jordan was very friendly and sincerely helpful. The price discussion was quick and easy - Jordan and his team were very accommodating. I loved that one person handled the entire transaction, and that I was made aware of which options were available, without pressure to buy anything. I was also really impressed with the quality of the used cars in their inventory. I bought a 2010 that looks nearly new. I'll definitely be back for my family's next vehicle & can't imagine going elsewhere. More

I echo the sentiments of others in that if you know what you are looking for, this process is much easier and desirable than dreaded dealings with visits to car dealerships, which can take hours and hours. you are looking for, this process is much easier and desirable than dreaded dealings with visits to car dealerships, which can take hours and hours. Joe was very easy to work with and knowledgeable about financing. There are two reasons for rating Customer Service and Overall Experience 'Good' rather than 'Great'..... Regarding the overall process, the one area in my opinion that can be improved is in providing prospective buyers with more information about the individual vehicles, which would help a buyer make a better informed decision. Also, in my case, Joe indicated that he would see if he could find out any additional information for me and, even though he did email me once with a status, I never heard from him again. My second suggestion to improve a customer’s buying experience concerns following through after the sale. More

I came to this dealer also looking for a truck. Blanca showed me a few trucks and I could not believe how knowledgeable she was on trucks! Blanca made it fun and was never pushy....which is important to m showed me a few trucks and I could not believe how knowledgeable she was on trucks! Blanca made it fun and was never pushy....which is important to me. She really "listens" to you so she can figure out how best to help you. I would recommend this dealership and in particular, Blanca to everyone. Lee Hagen 940-597-8941 More