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Dallas Lease Returns

Dallas, TX

5.0
7,595 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,595 reviews

December 22, 2015

Excellent car buying experience! We buy cars every 7-10 years, so it's a big deal to us. The process and service at Dallas Lease Returns was low stress and easy! It was nice to be a More

by KathyZ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rawlins Goldston
December 22, 2015

GREAT! Kris, Allen and James were all extremely helpful and made my experience with Dallas Lease Returns a GREAT one! Thank Y'all so much! Jarred More

by joliver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Smith, Allen Burke
December 19, 2015

Best car buying experience ever. No exaggeration. I couldn't be happier with my purchase or my experience. This was my first dealing with Chris and it was nothing short of superb. I called him wit More

by tpokett
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 17, 2015

Most Impressive Robert Schultz: informative, caring, and patient. I have never been so pleased and impressed with a dealer. Will be back and so will my friends! More

by newjeepowner
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 16, 2015

Outstanding & Efficient Service I contacted DLR via email Friday morning regarding a Ford found on the KBB site. Within an hour Al from DLR got back to me with the information I req More

by GoHorns
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
December 15, 2015

Good experience The process was painless. No haggling or run arounds. The car was in great condition and a good price. Blanca was extremely helpful and attentive. She More

by Fiesta123
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
December 15, 2015

Excellent service The facility was immaculate. Service was above and beyond what I expected. Never felt pressured or rushed. Every car and truck in that building looked More

by Brent
Customer Service
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Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
December 15, 2015

Amazing customer service! Chris was an absolute pleasure to do business with! He went above & beyond to make sure I was happy and really made the whole experience enjoyable whi More

by Juliedaq
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
December 14, 2015

Excellent from start to finish! The only way this experience could have gone better is if the car was free! We were very well taken care of from the moment we contacted the dealersh More

by AuntieSocial1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Al Castro
December 14, 2015

Another exceptional experience Second vehicle we have purchased, and each time Chris has gone above and beyond to make it a painless, hassle free pleasure. We never felt rushed or p More

by JeepLife4Me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
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