Dallas Lease Returns

Can't imagine it being easier My wife delivered our first child +3 weeks early and I needed to make quick work of getting a bigger vehicle. I had a specific vehicle in D&M's invent My wife delivered our first child +3 weeks early and I needed to make quick work of getting a bigger vehicle. I had a specific vehicle in D&M's inventory on my mind and Roel got me as much information on the vehicle's history as he could to help me make my decision. CarFax, Autocheck, etc. - the transparency from the start helped me feel comfortable purchasing the vehicle. And since I had never purchased a used vehicle before, Roel clearly explained D&M's business model and what I was dealing with. He also was available to take my random calls when I had questions throughout the transaction.. We finalized the numbers while still in the hospital and recovering from labor and delivery, and then we worked around the Christmas holiday to get the car delivered as quickly as possible. With so much going on at home, Roel then offered to deliver the vehicle directly to my home and finalize the paperwork, which also gave my wife the opportunity to "approve" of the vehicle without having to leave home while recovering. It was exceptional customer service. And with the final documentation (with state registration and plates) all taken care of by D&M and delivered to me, I'll barely have to lift a finger. I won't purchase another vehicle without first checking in with Roel and D&M. More

Excellent and professional car-buying experience Buying our vehicle from Dallas Lease Returns was a truly exceptional car-buying experience. A lot of dealers will pull shady, over the top sales maneu Buying our vehicle from Dallas Lease Returns was a truly exceptional car-buying experience. A lot of dealers will pull shady, over the top sales maneuvers that keep you skeptical and make you truly question the professionalism of the business. Dallas Lease Returns was quite the opposite. The process was smooth, efficient, and there was no pressure; I attribute this to our sales manager, Chris Mikell, and his attentiveness. I would highly recommend this business if you want a pain-free car buying experience. More

Good cars at a good price My experience at the dealership was good, we were prepared and they delivered. We did some shopping on line, they had a good selection to choose from. My experience at the dealership was good, we were prepared and they delivered. We did some shopping on line, they had a good selection to choose from. This made our shopping experience easy. Hats off to Dallas lease returns 🎩🚗 More

So easy. After totaling my car, the last thing I wanted to mess with was the stress of getting a new one. I found the one I wanted, and the next day was able t After totaling my car, the last thing I wanted to mess with was the stress of getting a new one. I found the one I wanted, and the next day was able to go pick it up! Al made the whole process very easy and went above and beyond to help me! More

Quickest and Easiest Car Buying Experience I Have Ever Had Worked with Yulien over email and got the details ironed out on a lease return GTI that I had found on their site. He worked with me the whole way and Worked with Yulien over email and got the details ironed out on a lease return GTI that I had found on their site. He worked with me the whole way and pulled no punches. Once I got there and took the test drive it took maybe 30 minutes for all of the paperwork as he promised. Great experience! More

Great customer service Thanks to Billy Goss for making our first vehicle purchase as smooth as possible. He was very friendly and not pushy at all. We were a walk in and got Thanks to Billy Goss for making our first vehicle purchase as smooth as possible. He was very friendly and not pushy at all. We were a walk in and got helped right a way, the vehicle we were looking at had a deposit and was sold. Billy was patient enough to show us other similar vehicles in stock, and we drove off with our new vehicle that same day! He contacted us the next day to see how everything was going, great customer service. I would definitely recommend billy to friends and family. More

Easy purchase Thanks to Joe and the dealership for holding the vehicle until I got back in town. This was a quick and easy purchase. Thanks again. Thanks to Joe and the dealership for holding the vehicle until I got back in town. This was a quick and easy purchase. Thanks again. More

Great customer service : I worked with salesman Billy Gross. He did an excellent job of giving me the benefit of doing this deal. I knew what type of car I wanted but no : I worked with salesman Billy Gross. He did an excellent job of giving me the benefit of doing this deal. I knew what type of car I wanted but not a specific car. I enjoyed his friendliness and he is down to earth business sense about buying a car. More

Easy Purchase - Great Price I had never heard of Dallas Lease Returns until they showed up on a Farmers Insurance TRUECar search. I went to look at a truck, and was surprised to I had never heard of Dallas Lease Returns until they showed up on a Farmers Insurance TRUECar search. I went to look at a truck, and was surprised to find a very nice showroom/office area with a large window looking out over a warehouse full of clean late-model vehicles. Al Castro met me and showed me the truck, then told me to take it for as long as I liked. There was never any pressure. One of the easiest car buying experiences I've had. I'll definitely start there the next time. More

Easy to work with to find our car. Joe Wall was great to work with in order to find the car we wanted. There was one that we liked, but was already sold....it was only a few days before Joe Wall was great to work with in order to find the car we wanted. There was one that we liked, but was already sold....it was only a few days before another one that came available. It worked out great, and we love the car and the price. More