Dallas Lease Returns

Good Experience Simple. Great service. Not stressful. No pressuring. Plenty of opportunity to get answers. Al Castro was great and very professional, explained anythi Simple. Great service. Not stressful. No pressuring. Plenty of opportunity to get answers. Al Castro was great and very professional, explained anything I asked in good detail. More

Best Experiece EVER By far you were the best sales person I have ever dealt with through out all of the dealerships I have visited through the years. You were very prompt By far you were the best sales person I have ever dealt with through out all of the dealerships I have visited through the years. You were very prompt with all of my questions and had by far the best intentions in the world. I have never had such an experience quit like you have to me. Thank you for all the work you put into making our deal possible. More

Great experience!! Chris is very knowledgeable and was able to guide us the the appropriate solution. I can't recommend him enough and I would say if you are looking for Chris is very knowledgeable and was able to guide us the the appropriate solution. I can't recommend him enough and I would say if you are looking for honesty and integrity then Chris Mikell is your guy. More

One of the easiest purchases I've ever done!!! This had to be one of the least stressful purchase i had ever been a apart of. The sales Employee Chris Mikell was friendly, knowledgeable, very prese This had to be one of the least stressful purchase i had ever been a apart of. The sales Employee Chris Mikell was friendly, knowledgeable, very presentable, and not pushy whatsoever. i told him what i wanted and he made it happen. He was very friendly, he kept me up to date on what was going on with the Jeep, and what needed to fixed or replaced and made it happen. He answered all the questioned i asked. when we arrived into dallas we were picked up at the airport drove to the dealership and bam there was the vehicle waiting for us clean and ready to go. When we are ready to get another vehicle we will be having Chris be our sales person again. Thanks Dallas Lease Returns More

Great communication and customer service Our experience with Chris Mikell and Dallas Lease Returns was a positive one. While we ultimately decided against buying the car we were interested in Our experience with Chris Mikell and Dallas Lease Returns was a positive one. While we ultimately decided against buying the car we were interested in, we will continue to search their inventory for a car that meets our needs. Chris was very quick with response to communication and answered all our questions. More

Wonderful Experience Roel Ortiz was my salesperson and I can definitively say that I have never had a better experience buying a car than I did with Roel. He was charming, Roel Ortiz was my salesperson and I can definitively say that I have never had a better experience buying a car than I did with Roel. He was charming, honest, transparent, empathetic and professional all at once. I will never buy a car from anyone else. Ever. When I didn't have time to come test drive the Jeep I wanted, he came to my office and let me drive it during my lunch hour. He and the general manager stayed late on a Friday to appraise my trade-in. And finally, after I decided to buy the car, Roel met my husband and I halfway on a rainy Sat afternoon to deliver the car to us. He was simply the best salesperson I have ever worked with. I will recommend him to everyone I know. Regards. Julie Warren More

Professional, High Quality, Low Stress My experience at Dallas Lease Returns was pleasant and low-stress. Joe Wall had a thorough knowledge of the vehicles and was very easy to work with. T My experience at Dallas Lease Returns was pleasant and low-stress. Joe Wall had a thorough knowledge of the vehicles and was very easy to work with. The vehicles in stock were all very clean an high quality. I would recommend DLR to anyone looking for a quality used car. More

Professional, informative and patient. Great experience I had the pleasure of dealing with Malia Penington at the Dallas (Inwood Dr. location) for my vehicle purchase and experienced her consultative appro I had the pleasure of dealing with Malia Penington at the Dallas (Inwood Dr. location) for my vehicle purchase and experienced her consultative approach. She allowed me to tell my story in order to move towards the right vehicle that met my needs, budget and wishes. Her approach is unlike my previous experiences and absolutely will continue to do business with her and refer business to her. Instead of steering you to a vehicle, she guides you based on what you want. I suggest asking for her directly and know in dealing with her she does what she commits to and what you ask of her. Post sale communication also continued at the highest level. There was nothing that happened that she did not tell me about, to the letter. If you are in the Dallas area (Inwood Dr location) shopping for a vehicle ask directly for Malia. More

Professional Knowledgeable Service Rawlins was a pleasure to do business with. He knew the vehicles well and was able to guide me through the process of buying a car with ease. Rawlins was a pleasure to do business with. He knew the vehicles well and was able to guide me through the process of buying a car with ease. More

Easy professional efficient We are very pleased with our new purchase. The service was excellent and our vehicle was just as advertised and pictured. Rawlins was easy to work wit We are very pleased with our new purchase. The service was excellent and our vehicle was just as advertised and pictured. Rawlins was easy to work with and was very prepared. More