Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
6,945 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 6,945 reviews
August 07, 2013
Walked in expecting the same old used car dealership BS. I was introduced to Mike Marrero who showed us the car I was looking for along with some similar vehicles. He was knowledgeable , courteous, and pat I was introduced to Mike Marrero who showed us the car I was looking for along with some similar vehicles. He was knowledgeable , courteous, and patient while we looked at over a dozen cars never once getting frustrated. I found a car that was nothing like what I came in for took it on a test drive and loved it. I was apprehensive on if I was getting a "good deal"so I went home called the Toyota dealerships and looked online, it was was by far the most loaded out 4-Runner in Dallas and even better it was the lowest priced one. Its a fair statement that these guys price their cars aggressively and know how to give the customer a "great deal". If you hate car dealerships and sales people go see Mike for a refreshing car buying experience. A+ More
by harris214
Employees Worked With
Ken Purnell
Helpful August 07, 2013
Mike's communication skills and use of social media are top notch! He was available to answer all of my questions immediately from price range requirements, finding the right match, financing solutions are top notch! He was available to answer all of my questions immediately from price range requirements, finding the right match, financing solutions, and other accommodations. I thought my criteria was impossible to meet, but he did it! It took only a few days from the time I called him to the time I drove out of the parking lot with my cute Nissan. He is the best "matchmaker" for cars. I will definitely be a repeat customer. More
by piapulido
Employees Worked With
Ken Purnell
August 07, 2013
Jordan and D&M Leasing made my purchase very easy. I Bought a Nissan Titan after searching for about a month and he gave me a very fair price! I bought from out of town and it was a very simple process Bought a Nissan Titan after searching for about a month and he gave me a very fair price! I bought from out of town and it was a very simple process thanks to Jordan. I highly recommend him and this dealer. He even checked up on me and the titan to see the upgrades I've done. More
by JamesW90
Employees Worked With
Malia Penington
August 07, 2013
If you are looking to buy a vehicle, call Jordan today. He made the process simple and quick for me to get the vehicle I wanted. Thanks Jordan! He made the process simple and quick for me to get the vehicle I wanted. Thanks Jordan! More
by lforth
Employees Worked With
Malia Penington
August 07, 2013
I work my sales with Jordan. From the first contact by phone and during the hole selling process, Jordan was a complete professional. He explain to my and my wife all the details of the vehicule, all the phone and during the hole selling process, Jordan was a complete professional. He explain to my and my wife all the details of the vehicule, all the loan process, he was very profesional and also when I need him in a problem that I had month after the sales, he was very very deligent and help me with the situation. In have over 30 years buying cars, this is the best experience ever. Jordan know his job and make the customers feel like they are in their homes. Melvin Perez, MBA More
by adrian02
Employees Worked With
Malia Penington
