Dallas Lease Returns

Amazing The dealership was very reactive. They answered all of my phone calls and messages in a timely manner. The Sales Associate even worked with my busy wo The dealership was very reactive. They answered all of my phone calls and messages in a timely manner. The Sales Associate even worked with my busy work schedule and stayed after hours to ensure my buying experience was the best it could be. The salesmen would answer every question I had about a vehicle with clarity. All-in-all, I highly recommend this dealership. More

Amazing Experience Blanca is the BEST Blanca is the BEST. She was hands on from start to finish. The car buying process has been simplified at DLR. Blanca and Kris helped us find the perfe Blanca is the BEST. She was hands on from start to finish. The car buying process has been simplified at DLR. Blanca and Kris helped us find the perfect car at the perfect price. You have a customer for life. Thanks again to you both for all your help. More

James Smith The Rock Star I have never in my 30 years of buying cars had as smooth a purchase as I did when working with James. I never thought purchasing a car could be so ple I have never in my 30 years of buying cars had as smooth a purchase as I did when working with James. I never thought purchasing a car could be so pleasant. I will be a return customer going forward and will promote by sharing my experience with other. More

Exceptional Customer Service I've always dreaded going into dealerships due to the sales people always trying to pressure you into a car or into a price that didn't fit for you. B I've always dreaded going into dealerships due to the sales people always trying to pressure you into a car or into a price that didn't fit for you. But my experience with James at DLR was completely unexpected and he honestly made the whole process so easy, comfortable and quick! This is how car buying should be!! I definitely recommend DLR 100% but recommend James 110%!! I will definitely go back the next time I am in the market for a new vehicle! More

Best Car Buying Experience I Could Have Asked For I was incredibly pleased at the overall ease and convenience of my overall buying experience. Every employee was cordial and very welcoming. They had I was incredibly pleased at the overall ease and convenience of my overall buying experience. Every employee was cordial and very welcoming. They had a great selection and actually walked me through and allowed me to take my time without pressure. More

They were really nice and professional I LOVE MY VEHICLE!! I was really pleased with the customer service they provide. I was talking to Ricky then was passed on to Juan Contreras which was the person who help I was really pleased with the customer service they provide. I was talking to Ricky then was passed on to Juan Contreras which was the person who helped me threw the whole way of my purchase. It was worth the 45min of drive back and forth because we live in Haltom City. Juan had sent me a couple of pic of two vehicles and was able to sent info after hrs. He really helped me on my down payment and was approved. Was able to do my app on line and was the way I was able to drive just twice. They treat you very well and I would recommend for you guys to come out. It is so worth it I guarantee it. My husband is actually going to purchase the second vehicle that how satisfied we are. Thank you Juan and Ricky. More

Ricky Brockway isn't a salesman...And Chris isn't the Owner. I usually do not write reviews because I always think the good ones are written by people that work for the rated company. But let me assure you that I usually do not write reviews because I always think the good ones are written by people that work for the rated company. But let me assure you that this could not be further from the truth. I bought 2 cars over a weeks period from Ricky and Kris. The title of my review is spot on. Ricky will tell you he's not a salesman. He really is more like a brother or college buddy. Easy to talk to, no haggle or hassle, and certainly no pressure. I bought my son his first car after months of searching. I was a bit concerned about buying it from a warehoused dealership deep in the belly of Dallas, despite what the pictures look like online. Man was I wrong, the warehouse is more of a giant showroom with rows of VERY nice cars. It is super clean and the staff is great. All were super friendly and helpful. I knew just what I wanted and Ricky had it pulled up and ready to go before I got there. We quickly dispensed with the formalities and off I went, ALONE. It was great, no salesman pressuring me about all the cool features and how 2 or 3 other people were interested in the car. I just got in and drove around - A LOT. I came back and worked a deal in about 15 minutes. It took longer to print the papers than it did to get the deal done. So after that purchase was done I left and went home. The guys were going to deliver the car to my home because I had to get to work. As I was walking through the showroom I noticed a beautiful BMW. I inquired by text to Ricky about it. He responded with what it would cost me out the door. I was worried about the purchase because it was a dream car, and I wasn't even looking and there I was fixing to buy it. Ricky put no pressure on me. I was allowed to reserve the car with a $200 dollar deposit while I thought about it. When they delivered my sons car they brought the BMW. Just so I could see it. It was funny, I knew Ricky really just wanted to drive it. I thought about it for another day, without being pestered for my answer. I went in the next day and spoke with the owner Kris. He was very educated about the BMW. I still couldn't commit. I have never bought a vehicle like this so I needed to think about it 1 more day. Kris extended the hold and offered to let me take the car for the night. I didn't but it was a nice gesture. Nevertheless, I texted Ricky the next day and decided to buy it. I drove down and it only took 10 minutes to sign the paperwork and I was out the door. I have never had such a pleasant experience buying a car. It has always been such a stressful lengthy time-sucking event. But not this time! It really felt like I was hanging out with my buddies and a car purchase happened. So overall I would highly recommend this dealership and Ricky in particular. I know everyone has a different experience and story. But for me, I will never buy car from another dealership. Wish I could give 6 stars!! More

Wonderful Dallas Lease Returns delivered excellent customer service without strong-arming or pressuring us. One knowledgeable professional handled every aspect Dallas Lease Returns delivered excellent customer service without strong-arming or pressuring us. One knowledgeable professional handled every aspect of our purchase from inquiry to delivery! Thank you, Yulian! More

SATISFIED EXPERIENCE!!! I WAKED IN TO THIS DEALERSHIP WITH NO INTENTION OF BUYING ANOTHER CAR. BUT I SAW THE CAR I REALLY LIKED WHICH I RESEARCHED TO BE THE BEST PRICE IN WH I WAKED IN TO THIS DEALERSHIP WITH NO INTENTION OF BUYING ANOTHER CAR. BUT I SAW THE CAR I REALLY LIKED WHICH I RESEARCHED TO BE THE BEST PRICE IN WHOLE DALLAS METROPLEX OR EVEN I COULD'NT FIND THIS ANY WHERE WITH IN 500 MILES RADIUS. I WALKED IN BECAUSE THEY HAVE REALLY GOOD REVIEWS. I WOULD RECOMMEND ANY OF MY FAMILY AND FRIENDS TO GO BUY THERE CARS FROM THIS PLACE. BRENT RAILSBACK WAS MY SALES GUY HE WAS REALLY HELPFUL THROUGHOUT THE WHOLE PROCESS HE WAS NOT PUSHY. HE EXPLAIN EVERY THING IN DETAIL. I RECOMMEND ANY ONE TO SEE HIM. More

Great Experience Joe Wall was phenomenal in every aspect of the sale!! He was fast and diligent in his work to get us what we needed! I will definitely come back to Da Joe Wall was phenomenal in every aspect of the sale!! He was fast and diligent in his work to get us what we needed! I will definitely come back to Dallas Lease Returns and most definitely refer my friends!! Thanks Joe!! More