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Dallas Lease Returns
Dallas, TX
7,785 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,785 reviews
February 08, 2020
Huge thanks to Roel ortiz at dallas lease returns for going out of his way to help with our purchase! Very informative and easy buying process. going out of his way to help with our purchase! Very informative and easy buying process. More
by Aguilarmiguel2
Employees Worked With
February 08, 2020
Anthony was one of the most knowledgeable salesman regarding cars, incredibly patient and even though I didn't purchase at this time was incredibly attentive and help me understand the cars that I am regarding cars, incredibly patient and even though I didn't purchase at this time was incredibly attentive and help me understand the cars that I am interested in. we're going to continue to work together to find the right car for me and I'm looking forward to it. More
by Davelipsky
Employees Worked With
February 07, 2020
Kerron is the best. Made my car buying experience pain free. I am for sure this will not be my last time seeing them thank you!! free. I am for sure this will not be my last time seeing them thank you!! More
by Realwoman86
Employees Worked With
February 06, 2020
Best Service received ever When i walked in i got shown a few vehicles around my price range and budget. once i saw what i wanted i did not get pushed into another car. Everythi When i walked in i got shown a few vehicles around my price range and budget. once i saw what i wanted i did not get pushed into another car. Everything was done in a professional manner. I was able to take the car for a test drive full carfax and also autocheck documents will be coming back for future purchases More
by ptssalazar
Employees Worked With
Gabe Sanchez
February 06, 2020
WOW! The best experience I’ve ever had buying a car. Pete Hankins is awesome! I told him what I was looking for and he found the perfect SUV for me within 24 hours. Done! I didn’t have to deal with any Pete Hankins is awesome! I told him what I was looking for and he found the perfect SUV for me within 24 hours. Done! I didn’t have to deal with any high pressure salesmen etc... Thank you Pete for making this so pleasant. More
by Rchapa
Employees Worked With
February 06, 2020
Second purchase in two years and the experience was exactly the same - treated like family. Honesty, integrity, and professionalism is how they treat their customers exactly the same - treated like family. Honesty, integrity, and professionalism is how they treat their customers More
by jimncheryl327
Employees Worked With
February 05, 2020
Anthony was extremely helpful and did an awesome job when I when to buy a Lexus, he is always very friendly, I love how they work no press, giving all time that you will need to t and did an awesome job when I when to buy a Lexus, he is always very friendly, I love how they work no press, giving all time that you will need to take you own decision. More
by mnoechicas
Employees Worked With
February 04, 2020
Excellent Customer Service & Best Buying Service My family and I kept getting doors shut on us, due to credit issues. Which made me so hesitant to try to get an approval through Dallas Lease Returns. My family and I kept getting doors shut on us, due to credit issues. Which made me so hesitant to try to get an approval through Dallas Lease Returns. Our salesman was Mr. Kerron Sayers. From day one he was so patient, and attentive. Even with me being hesitant, he wasn't pushy and saying all the right things to try to get a sale. Kerron took his time, he was honest, he explored every option with me, and he came in on his off day to make sure that my children and I weren't without a car for the weekend. I will definitely recommend Dallas Lease Returns to anyone i come across looking for a vehicle. The process was fast, smooth, and simple. Thanks Kerron! More
by Tiffany.bell
Employees Worked With
Kerron Sayers
February 04, 2020
Out of town Buyer, Excellent communication and service! First purchase from Robert and DLR and it was very smooth and drama free transaction. I purchased from out of state and Robert arranged the drop off First purchase from Robert and DLR and it was very smooth and drama free transaction. I purchased from out of state and Robert arranged the drop off of the vehicle for a shop inspection, sent additional photos, held the vehicle post purchase so that I could time my trip, and then had the car delivered to my location when I came to town. All in all a great experience and will consider DLR on future purchases. More
by kenstl
Employees Worked With
