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Dallas Lease Returns

Dallas, TX

5.0
7,779 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,779 reviews

April 07, 2020

Smooth sailing!! Pete was great throughout this process. Pete was able to give me the proper documents I needed signed to be able to trade in the new car without my x More

by scottbooth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2020

Pete my sales representative,,Oh wow! Where to start, this the BEST sales experience I have ever had! And he has treated me like a friend not just some customer. and continues to after the sale is finish More

by Jay.nisbet
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 07, 2020

Everything was smooth and very fast service and Mr.Roel Ortiz was on top of every question i had and made the purchase feel effortless! More

by Manuel s.
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sonny Brooks
April 05, 2020

Blanca Benitez is AMAZING!!! Blanca Benitez did everything she could to help me get the car of my dreams! She was extremely professional and made it a pain free experience! I will More

by MicahOutlaw
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2020

Tony did a fantastic job with getting my husband into the vehicle he wanted quickly. Was very thorough with paperwork. Great experience with this dealership. More

by Stacey Fought
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
April 04, 2020

Great experience - awesome guy - highly recommend!! Roel is awesome! Super friendly guy - no pressure in sale at all. Would definitely revisit a shop again and highly recommend!!! 10/10 - Roel - you roc More

by T. Khan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2020

Dallas lease returns made us feel very welcome, and with the help of Blanca we were able to find a great vehicle at a good price! More

by Ed
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2020

Great Internet buying experience! Liking the idea of getting a car off lease, I have been on their email distribution list for years, just waiting for the right time to pull the trigge More

by B Man
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 02, 2020

4Runner Purchase - Roel is SOLID Roel made my auto purchase extremely easy! He was very accommodating and was consistently willing to go the extra mile. He was also willing to work wi More

by rbdickson14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 01, 2020

Very helpful and provided excellent service throughout the entire car buying service! I am so excited for my new car and it is all thanks to Tony despite everything going on! More

by t_showemimo
Recommend Dealer
Yes
Employees Worked With
Tony McKeel
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