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Dallas Lease Returns
Dallas, TX
7,789 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,789 reviews
September 16, 2020
Love this dealership! Came here for Al Castro but met Afton instead and she was super great! The environment is professional and they make sure you leave happy. Afton instead and she was super great! The environment is professional and they make sure you leave happy. More
by cj.letot
Employees Worked With
September 16, 2020
This is a great place to get a dependable car in which the previous lease owner has taken care of the depreciation...now you can buy a lot of car for less! the previous lease owner has taken care of the depreciation...now you can buy a lot of car for less! More
by Mr 12
September 16, 2020
Chris was extremely helpful and went out of his way to make sure I could get a loan. He is top notch and if you’re looking for a used car Dallas Lease Returns is the way to go. make sure I could get a loan. He is top notch and if you’re looking for a used car Dallas Lease Returns is the way to go. More
by rossherb
Employees Worked With
September 15, 2020
I just wanted to take a minute to rate my recent experience at Dallas Lease Returns. As you can see I have 5 stars. This was a very smooth process from beginning to end. I would like to give high pr experience at Dallas Lease Returns. As you can see I have 5 stars. This was a very smooth process from beginning to end. I would like to give high praise to Anthony my salesman was extremely genuine, true professional and very knowledgeable. I highly recommend the dealership and sales team. More
by Calilove
Employees Worked With
September 12, 2020
I contacted DLR about a vehicle for my son. Spoke with Roel and told him exactly what I was looking for and what payment range I needed to be in. Gave him all the info he asked for and in less than 48hrs Roel and told him exactly what I was looking for and what payment range I needed to be in. Gave him all the info he asked for and in less than 48hrs (due to contacting him on a Saturday) he was able to get back to me with some numbers. Asked us to come look and test drive the vehicle and if we were ok with everything the vehicle was ours (my son's). Was a very fast painless experience. Roel was very pleasant and did the job as asked. I'd definitely consider buying from DLR again. Thanks Roel More
by Mrs.Jones
Employees Worked With
September 12, 2020
Pete Hankins was friendly, efficient, helpful and an overall joy to work with from the moment we were on the phone after expressing interest in a vehicle at DLR through today as I drive the truck they s overall joy to work with from the moment we were on the phone after expressing interest in a vehicle at DLR through today as I drive the truck they sold me! He worked together with their team to get a phenomenal finance option, and I really felt taken care of by Pete and the team there at Dallas Lease Returns. I have and will continue to recommend y’all to family and friends that are in the market for a vehicle! More
by Will
Employees Worked With
September 12, 2020
Blanca took great personal care to make sure all my concerns were addressed. Whole facility is spotless. Very good experience. Would recommend to friends who were interested in a used car. concerns were addressed. Whole facility is spotless. Very good experience. Would recommend to friends who were interested in a used car. More
by Golddesigns
Employees Worked With
September 11, 2020
We cannot say enough good things about James Smith and DLR! The entire experience from start to finish was SO easy! Exceptional service! The 2016 4 runner we purchased was immaculate! The dealership is im DLR! The entire experience from start to finish was SO easy! Exceptional service! The 2016 4 runner we purchased was immaculate! The dealership is immaculate! James even came in Saturday while on vacation just to make sure we were taken care of and everything went well! More
by Pollykellum
Employees Worked With
James Smith
September 11, 2020
Pete Hankins really took a lot of stress and anxiety out of car shopping. He was extremely helpful, knowledgeable, and didn’t push our family to make a decision that didn’t fit our needs. I truly believe he of car shopping. He was extremely helpful, knowledgeable, and didn’t push our family to make a decision that didn’t fit our needs. I truly believe he had our best interests at heart throughout the entire process. He was a breath of fresh air. I would 100% recommend purchasing a vehicle from this company and my family will definitely be returning for future purchases. More
by elizabeth.m.ingerson
September 11, 2020
We’ve never had such a great experience like this before . Me and my family had the pleasure of working with Anthony Zegarelli . Highly recommend him he’s the best! He made the experience great and I’ll nev . Me and my family had the pleasure of working with Anthony Zegarelli . Highly recommend him he’s the best! He made the experience great and I’ll never forget it More
by brandonserna
Employees Worked With
