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Dallas Lease Returns

Dallas, TX

5.0
7,781 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,781 reviews

August 23, 2022

Chris was very knowledgeable about the market and provided me with a reasonable appraisal for my car. Although I may not need a car right now, I will be coming back whenever I do! More

by brylee.a.black
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

August 22, 2022

I recently bought a lexus from Charlie Pickett. The experience was amazing and he made the whole process so easy. Thank you Charlie and I will be back again. More

by nicole p.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Aug 23, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Nicole, please do not hesitate to let us know. We are always happy to help!

August 22, 2022

Was told one thing to get me there and then when I came they could not put me in the vehicle we spoke about More

by Rica1325
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don Webb
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kayla Bunch
Aug 26, 2022 -

Dallas Lease Returns responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

August 22, 2022

Great service - friendly people. The process went smoothly. We will definitely buy a car again here. More

by jennifer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Aug 23, 2022 -

Dallas Lease Returns responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, Jennifer, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns, we look forward to having you as one of our valued customers for many more years to come!

August 21, 2022

I had a great experience with Dallas Lease Returns, My salesman Fabian Gomez was fantastic. I will definitely recommend Dallas Lease Returns to my family and friends. More

by tljjohnson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fabian Gomez
Aug 22, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

August 20, 2022

Blanca was incredible and very helpful. Great car experience. My dad and I were very impressed More

by Brendan.ilseng
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns, your feedback and rating mean a lot to us. We're glad Bianca was able to help, and we hope to see you again!

August 20, 2022

It was my pleasure to do business with you. I just wanna say thank you so much Edgar to help me through all the process. More

by hamidlil20013
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that Edgar was able to assist you and that you had such a positive experience!

August 19, 2022

Worked out everything on the phone Eric made it all comfortable and easy, great experience More

by garyr3454@gmail.com
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review, Gary! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

August 19, 2022

Super friendly guy. We spent a good time on the phone looking at my options. This guy knows his stuff I’m grateful that I had him as a rep More

by Beth9stedt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Zegarelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Dallas Lease Returns responded

Beth, thank you for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

August 19, 2022

Pete is the best, hands down! Bought 4 cars from him and will continue to buy. Super easy process. Wouldn’t go anywhere else than Dallas Lease. Paperwork and car delivered!!!! No More

by Thebishopgang_08
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 21, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Pete and our team here at Dallas Lease Returns.

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