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Dallas Lease Returns

Dallas, TX

5.0
7,780 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,780 reviews

August 30, 2022

Brad was great and was so good with communicating every detail with us. Couldn’t be any happier with the service provided. More

by Yanettrivera09
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 31, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

August 29, 2022

I'm starting to think that I may have a problem. This is now the fourth car purchase in three months, and boy was it a doozy. "Hey Brad, I see that Mercedes AMG coupe over there. How much you guy More

by MobileWhipsLLC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns and congratulations on your new Mercedes AMG Coupe! Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

August 29, 2022

Chis is super helpful and has the best demeaner. This is my 3rd truck that I have bought from Chris and it will not be the last. Thank you buddy for the great experience!! See you next time! More

by mgstevens01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Dallas Lease Returns responded

Thanks for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

August 29, 2022

Bought a Dodge Charger from this place and Rick the salesman treated me like family! Absolutely recommend this place to anyone who’s looking for a vehicle, everyone was so friendly and the experience w More

by javier
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

August 29, 2022

Blanca was extraordinary throughout the entire process of purchasing our vehicle. She was honest, upfront and very patient! Thankyou for all the hard work you did to help us buy our vehicle! I will definitel More

by becbek5173
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It is great to hear that Blanca was able to assist you with choosing the perfect vehicle and that you had such a positive experience. We hope you will continue to enjoy your new vehicle!

August 29, 2022

Had a pleasant experience here. There was no pressure from our salesman Bobby. They were very helpful and clear in the options of cars and financing I had available.👍🏽👍🏽 More

by andrannette
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 30, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 29, 2022

Charlie did an amazing job explaining the process to us. Thank you for your help! More

by Celina0926
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlie Pickett
Aug 30, 2022 -

Dallas Lease Returns responded

Thank you for sharing your experience with us! We're happy to hear it went well and hope you enjoy your new vehicle. We truly appreciate your feedback!

August 29, 2022

Kayla was excellent from start to finish. She was attentive, quick to resolve d, and a joy to work with. A+++++ More

by shillyburg
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Aug 30, 2022 -

Dallas Lease Returns responded

Thank you for your business and this review. We're happy to hear Kayla was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 29, 2022

This was a very great experience my family had while purchasing a vehicle. Scout was very laid back when it came to finding a vehicle and was never abrasive as big dealerships tend to be. The customer s More

by Aaron Castaneda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ken Purnell, Scout Morris
Aug 30, 2022 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

August 28, 2022

Carl was very professional, courteous and very helpful! Carl answered all my questions honestly and my wife and I were very happy with Carl and Dallas Lease Returns. We will be back! More

by artferreira89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carl White III
Aug 28, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review! Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! Carl and all of us at Dallas Lease Returns are glad to have you as a customer.

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