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Dallas Lease Returns
Dallas, TX
7,190 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,190 reviews
March 10, 2023
I had a great experience at Dallas Lease Returns. Christian found the exact car I wanted in tip top shape at a fair price with excellent customer service and attention-to-detail. The paperwork proces Christian found the exact car I wanted in tip top shape at a fair price with excellent customer service and attention-to-detail. The paperwork process was so easy. I highly recommend this dealership. More
by Peter
Employees Worked With
March 09, 2023
Pete was friendly, knowledgeable and made the car buying process very easy. We appreciated that he didn’t try to “hard sell” us. Overall great experience and would buy from him again. process very easy. We appreciated that he didn’t try to “hard sell” us. Overall great experience and would buy from him again. More
by hazaelalvarado
Employees Worked With
March 09, 2023
Sindy and Fabian were incredibly professional from the get go and I never felt under any pressure from them to “close the deal”. For them it was more important that I was comfortable with not only my vehi get go and I never felt under any pressure from them to “close the deal”. For them it was more important that I was comfortable with not only my vehicle choice but also the overall deal itself. No hidden or inflated costs - the price is the price, and they have a great variety of stock. Will definitely be recommending them to friends and family as well for my next vehicle. Keep doing what you’re doing guys! More
by kpa0072002
Employees Worked With
Sindy Fernandez, Fabian Gomez
March 09, 2023
Incredible Service and incredible experience! Really help you understand what you’re looking for. Would but from here again no hesitation! Really help you understand what you’re looking for. Would but from here again no hesitation! More
by Tannercoulson
Employees Worked With
March 08, 2023
Smooth, relaxed, excellent communication, followed through on promises! Super friendly staff....best ever car buying experience A+++++++ through on promises! Super friendly staff....best ever car buying experience A+++++++ More
by nitronokc
Employees Worked With
March 08, 2023
Excellent customer service and communication - sales team is professional and works hard provide a seamless experience is professional and works hard provide a seamless experience More
by raf1533
Employees Worked With
March 07, 2023
Awesome buying experience. Quick, easy & hassle free. My salesman Bobby Nicholson as well as the staff of Dallas Lease Returns are the epitome of professionalism! Quick, easy & hassle free. My salesman Bobby Nicholson as well as the staff of Dallas Lease Returns are the epitome of professionalism! More
by tyfoster225
Employees Worked With
March 07, 2023
First, I absolutely loathe buying cars, it’s my necessary evil. However working with Ty Jones has changed my outlook. The service she provided from beginning to end was exemplary. I would not hesitate to pur evil. However working with Ty Jones has changed my outlook. The service she provided from beginning to end was exemplary. I would not hesitate to purchase another vehicle (from her of course) and recommend this dealership. Thank you for the great experience. More
by sringg1
Employees Worked With
