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Dallas Lease Returns
Dallas, TX
7,765 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 7,765 reviews
February 25, 2025
Best Customer Service. No other dealer experience like them. From beginning to end, best service. No other dealer experience like them. From beginning to end, best service. More
by Principaldemoraes
February 25, 2025
Edgar and the whole Dallas Lease Returns company were very polite and welcoming. They are very good at their profession. They are very transparent and honest. I recommend them to any and everyone. very polite and welcoming. They are very good at their profession. They are very transparent and honest. I recommend them to any and everyone. More
by martya422
Employees Worked With
February 24, 2025
Marvin, our sales representative made shopping for a car very easy. He was honest and transparent on everything and made the car buying experience very comfortable compared to previous experiences. He didn’ very easy. He was honest and transparent on everything and made the car buying experience very comfortable compared to previous experiences. He didn’t pressure us with excessive contacting nor with sales tactics. He made closing our deal effortless and fast. I would definitely refer friend and family. More
by Mrwj
February 24, 2025
Brandon me parece una persona súper especial muy atento y sabe hacer muy bien su trabajo, siempre dispuesto ayudar y que todo el trámite se haga fácil estoy muy contenta con mi compra y con su ayuda sabe hacer muy bien su trabajo, siempre dispuesto ayudar y que todo el trámite se haga fácil estoy muy contenta con mi compra y con su ayuda More
by dailin Ramirez
Employees Worked With
February 22, 2025
Great service. Pete was very helpful and help us find the right car for the right price. He was very responsive and definitely knows what he’s doing. Pete was very helpful and help us find the right car for the right price. He was very responsive and definitely knows what he’s doing. More
by Kenneth and Courtney
Employees Worked With
February 22, 2025
This was a really good experience overall. Brandon Desoto is the best salesman we have encountered in DFW! Super friendly and a thorough communicator. Everyone we met was genuinely nice and he Brandon Desoto is the best salesman we have encountered in DFW! Super friendly and a thorough communicator. Everyone we met was genuinely nice and helpful. Will definitely recommend this dealership to family and friends! More
by aytstty123
February 22, 2025
Pete has to be the best salesman I have ever had the pleasure of working with! He was very transparent, was his true self, and made the whole experience well worth the 2hr drive. Not to mention the Rapt pleasure of working with! He was very transparent, was his true self, and made the whole experience well worth the 2hr drive. Not to mention the Raptor I purchased is amazing and looks/feels better than the pictures! More
by Brent2255
February 21, 2025
I always am pleased with my interactions with Dallas Lease Returns. Straightforward process and you know you’re being treated fair. Thank you to Brad for the high-level of service! Lease Returns. Straightforward process and you know you’re being treated fair. Thank you to Brad for the high-level of service! More
by jblennon
February 21, 2025
Yulian went above and beyond making sure we were happy with our online purchase. I will definitely buy again. with our online purchase. I will definitely buy again. More
by Hargettconstruction1
Employees Worked With
February 21, 2025
This was my first visit to this location, and I must express that it was the most remarkable experience I have had while purchasing a vehicle. Brad demonstrated professionalism and maintained communicat express that it was the most remarkable experience I have had while purchasing a vehicle. Brad demonstrated professionalism and maintained communication without overwhelming me, unlike my previous experiences with other dealerships. More
by ccriner85
Employees Worked With
