Back

Dallas Lease Returns

Dallas, TX

5.0
7,402 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Contact Dealership

14335 Inwood Rd

Dallas, TX

75244

Directions

Filter Reviews By Type

Showing 7,402 reviews

October 28, 2024

Afton Stark is the best of the best in car sales we just bought our 3rd car from her! More

by Carleybennett93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Afton Stark
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Afton Stark
Oct 28, 2024 -

Dallas Lease Returns responded

We are so glad that we had the opportunity to work with you, and that Afton could make this a top-notch experience. We look forward to continuing to serve you in the future!

October 27, 2024

Pete was great to work with and made the process easy and hassle free! They delivered my vehicle and the delivery woman was so sweet! Highly recommend!! More

by sarawknox
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Dallas Lease Returns responded

Thank you so much, Sara, for taking the time to share your feedback with us. We are delighted to learn about your positive experience with Pete! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

October 27, 2024

I'm thrilled to share my exceptional experience at Dallas Lease Returns! Mr. Charlie Pollard and Brad Hoang formed an unbeatable team, helping me find the car of my dreams! Mr. Pollard's: Expertise, Patience More

by Courtney Jones
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles Pollard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Dallas Lease Returns responded

Thanks, Courtney, for sharing about your experience with Charlie and Brad here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

October 26, 2024

Very clean, great people. Eric was great to work with. Many great vehicles on hand at great prices. More

by Daniel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angelica Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Dallas Lease Returns responded

Thank you, Daniel! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Eric met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

October 26, 2024

Edgar Silva es el mejor , muy professional y atento al cliente el contesto todas mis preguntas y mis dudas no me senti presionado en el proceso de compra es mi segunda experiencia con el y no va a ser la More

by Mendozarafael53
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Edgar and our team. We're glad to hear we delivered such a great experience!

October 26, 2024

Toronto was an absolute pleasure. So thankful he assisted me in my final decision of a Range Rover. Thank you Toronto. More

by iris-neiman
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
Oct 27, 2024 -

Dallas Lease Returns responded

Thanks, Iris, for sharing your thoughts about your experience with Toronto here at Dallas Lease Returns. We appreciate your business and hope to see you again soon!

October 25, 2024

I love Dallas lease Returns! 3rd time buying a vehicle here and always a smooth transaction, no hassle, no xx. Shoot out to Pete Hankins for making it easy once again. Love my ne More

by Caseyklajbor
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Dallas Lease Returns responded

Casey, It's fantastic to hear that we provided you with great customer service while assisting you! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

October 25, 2024

Dallas Lease Returns is very easy with which to work. Their process is extremely streamlined. The website is accurate and the sales reps are knowledgeable and do everything possible to make the process e More

by pscary
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Dallas Lease Returns responded

Thanks for your feedback on your recent visit to Dallas Lease Returns. It's great to hear that we were able to assist you and that you had such a positive experience.

October 25, 2024

Great organization with helpful and professional help. I will definitely be referring people to come visit. More

by Luinet
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 25, 2024 -

Dallas Lease Returns responded

Thank you so much for your wonderful review! We are thrilled that Blanca had the opportunity to provide you with great service. We thank you for choosing Dallas Lease Returns!

October 25, 2024

The customer service never ends at Dallas lease returns, after over 6 months my car was parked in a neighborhood and got reported to be picked up, Brad was quick to act and notified me so that we could move More

by Mb whips
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 27, 2024 -

Dallas Lease Returns responded

Thanks for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

...
16
...