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Dallas Lease Returns
Dallas, TX
6,965 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews By Type
Showing 6,965 reviews
June 03, 2023
Great experience. No pressure, made for an easy sale. I would definitely come back! Anthony was very honest. No pressure, made for an easy sale. I would definitely come back! Anthony was very honest. More
by Dhodge291
Employees Worked With
Helpful June 03, 2023
This was a quick and easy transaction. I enjoyed the professionalism. Coming from out of town and being short on time, the speediness of the purchase really played into out decision. I enjoyed the professionalism. Coming from out of town and being short on time, the speediness of the purchase really played into out decision. More
by SLSANTELLANA
Employees Worked With
June 02, 2023
Toronto was very helpful in the process for my out of state purchase. This was was a surprise for my wife and Toronto went the extra mile to make it happen in a short window of time. Toronto waited until state purchase. This was was a surprise for my wife and Toronto went the extra mile to make it happen in a short window of time. Toronto waited until 8pm at night for the transporter to show up. The car delivered and it was exactly what he said it was. More
by WES44BRYANT
Employees Worked With
June 01, 2023
Amazing customer service! Made buying our Expedition super easy! This was our second vehicle we bought there and I’m sure we will be back again! Made buying our Expedition super easy! This was our second vehicle we bought there and I’m sure we will be back again! More
by Eric M
June 01, 2023
The sales manager was very professional. He was also a nice person I like the way the other employees are nice. He was also a nice person I like the way the other employees are nice. More
by Pinklady.ht4
June 01, 2023
Chris was so very helpful and knowledgeable! He helped me find the perfect car and was transparent and honest. I will be looking for him when I need my next car! He helped me find the perfect car and was transparent and honest. I will be looking for him when I need my next car! More
by Karla
Employees Worked With
June 01, 2023
Great service and very helpful. I can definitely see myself coming back for another purchase in the future. I can definitely see myself coming back for another purchase in the future. More
by tatum.samuel
June 01, 2023
Great experience from start to finish. Great inventory and an easy buying experience. Afton Stark exceeded all expectations and made this the easiest car purchase I have ever made. Great inventory and an easy buying experience. Afton Stark exceeded all expectations and made this the easiest car purchase I have ever made. More
by Airchev737
Employees Worked With
June 01, 2023
I haven’t purchased a used car in some time, but in order to get the exact specifications I wanted this time around that’s what I needed to do, so off to AutoTrader to look around. Most of the cars I was lo to get the exact specifications I wanted this time around that’s what I needed to do, so off to AutoTrader to look around. Most of the cars I was looking at were several thousands of dollars higher, or really rough. I drove an SQ5 with less miles a year newer, at a local Audi dealer, that they should’ve been ashamed to put on their lot. Ultimately my search lead me to Dallas Lease Returns, the car was higher miles than I wanted, but when I saw it, it had been well taken care of, to the point that it drove, rode and looked better than the aforementioned car at the Audi dealer. Christian Hall ended up being our sales manager, he was no pressure, negotiated openly and just showed me the numbers in a clear way, how much I could get for my trade, how much they could work on their price. At the end of the day I was sad to get rid of my trade, I loved that car, but needed something roomier for my family. Christian made the process effortless, and if I look for a used car in the future, they’ll be my first stop. More
by HootieNoFish
Employees Worked With
