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Dale Earnhardt JR Buick GMC Cadillac
Tallahassee, FL
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Great experience! I feel like family every time I purchase a vehicle. Thank you Casey for a wonderful buying experience! I feel like family every time I purchase a vehicle. Thank you Casey for a wonderful buying experience! More
I went in for high mileage services and oil pan gasket replacement. Upon arrival inquired if a veterans discount was offered. I was told that USAF doesn't count. Also I requested the oil pan gasket be rep replacement. Upon arrival inquired if a veterans discount was offered. I was told that USAF doesn't count. Also I requested the oil pan gasket be replaced it was leaking. I not only was disrespected for my military service but I was charged for a oil diagnostic and 2 oil changes. The transmission filters weren't mentioned or replaced with the "transmission service" and they were stock, so my truck is a 2015, 8 years old on those filters should be addressed. After service I got in the truck and saw a broken switch in the armrest. They didn't even mention that they broke the switch. The total bill was over $3000 for gear oil and oil pan gasket. I questioned the billing and services. So its been 3 weeks and still no refund for double billing and the diagnostic charges. The gasket replacement itself was $1000, my truck is lifted 10 inches and no skid plate, literally 6 inches between it and the cross member. Btw, not a gasket replacement just sealed with goop. This place is a ripoff! I will be shopping for a new vehicle soon. More
Friendly staff and great service! April Williams and Josh Williams were pleasant to work with! I am very excited about my purchase! April Williams and Josh Williams were pleasant to work with! I am very excited about my purchase! More
April went above and beyond our expectations. She answered every question we had. Demonstrated all the features on the SUV and patiently guided us through all of the paperwork. She had a big smi She answered every question we had. Demonstrated all the features on the SUV and patiently guided us through all of the paperwork. She had a big smile that reflected her personality. Just want to close by saying “Thank you for everything “. More