Dale Earnhardt JR Buick GMC Cadillac

WORST SERVICE CENTER IN Tallahassee Dale Earnhardt Jr. GMC dealership is the worst dealership I have ever dealt with. I leased a 2014 Terrain from them approx 5 month with the contrac Dale Earnhardt Jr. GMC dealership is the worst dealership I have ever dealt with. I leased a 2014 Terrain from them approx 5 month with the contract that they would do the oil changes for the next 2 years. The time come for the oil change so I called and made an appointment for 10 am on the 15th of may and my son took the care there.. After 2 ½ hours they were finished. When my son come home and told me how long it took I called the shop and spoke to the mgr. He said they were not that busy and did not know what happened. He said he was sorry. A couple of days later I received a e- mail wanting to know how the service was, I explained to them about it taking so long and asked if I could take it to super lube and the Earnhardt Jr. dealership reimburse them. A couple of days later a women called and left a message saying she was calling back about the service at the dealership. This is 2 weeks later. So yesterday (June 2cd) I called and asked for the general mgr. I was told he was busy and would call me back . Well today is June 14th and not a word from any of those good folks at Earnhardt Jr.. What this is all about is not the long wait but me wanting to know if I can take my car to super lube and the Earnhardt Jr. dealership will reimburse me due too me having a paid contract to have it done at the dealership.. I have been dealing with GM for 50 years and never had a problem that was not taken care of with proper processor More

Great experience In a profession replete with sleazeballs, Justin stands out immensely as someone with integrity. He made the car buying experience pleasurable by bein In a profession replete with sleazeballs, Justin stands out immensely as someone with integrity. He made the car buying experience pleasurable by being informative, responsive, and polite. I highly recommend working with Justin! More

Ricky Miller: The Man To See About A Car! Everyone knows how stressful buying a car is, especially on a tight budget. We were lucky to have Ricky as our Client Adviser (salesman). We appreci Everyone knows how stressful buying a car is, especially on a tight budget. We were lucky to have Ricky as our Client Adviser (salesman). We appreciated his sales style (honest, laid back, knowledgeable and humorous). He honestly made our car buying experience smooth and easy. Without a doubt, we plan to recommend Ricky to our friends and family. Thanks, Ricky! Our new ride was one heck-of-a Mother's Day gift. Whoop-Whoop! The Harrison's More

Wonderful purchase Rickey miller was a wonderful sales person that treated us with respect and importance. Friendly staff and the used vehicle purchased is wonderful. We Rickey miller was a wonderful sales person that treated us with respect and importance. Friendly staff and the used vehicle purchased is wonderful. We love it!!! More

Best place and salesperson to purchase a car! Ricky is a fantastic salesman, very helpful in finding the exact vehicle for my family. I'll recommend everyone I know to come see Ricky and Dale Jr! Ricky is a fantastic salesman, very helpful in finding the exact vehicle for my family. I'll recommend everyone I know to come see Ricky and Dale Jr! More

2014 GMC Sierra Denali I live in Jacksonville, Florida and was in the market for a new 2014 GMC Sierra Denali. The dealerships in Jacksonville were not very helpful, so I r I live in Jacksonville, Florida and was in the market for a new 2014 GMC Sierra Denali. The dealerships in Jacksonville were not very helpful, so I reached out to Dale Earnhardt, Jr. GMC in Tallahassee. They were all very helpful and were able to get me the truck I needed. It was hand delivered to me at my home. The entire experience was easy and pleasant. I would recommend them to anyone in the market for a new vehicle. More

Rick Miller came through on my 2015 Yukon Denali XL Other Dealerships are back-ordered or have no Allocations. Rick was able to order my new Denali and have it arrive within a month and a half..others Other Dealerships are back-ordered or have no Allocations. Rick was able to order my new Denali and have it arrive within a month and a half..others are waiting may months to even order a truck. Mine was ordered, built to my specs and will delivered in record time!!! I will be one of the few in the country that have this vehicle yet. Thanks for the great service!!! Highly recommend Rick Miller as this will be my second purchase from him More

I had been needing a new car for a while but I was reluctant I had been needing a new car for a while but was reluctant to trade it in my vehicle because I truly loved my car and I did not want the hassle of goi I had been needing a new car for a while but was reluctant to trade it in my vehicle because I truly loved my car and I did not want the hassle of going to a dealership. I heard really good things about Dale Earnhardt Buick GMC Cadillac and Tim Barry. I spoke with Tim and let him him know what I was in the market for and how much I was willing to pay. He was professional and knowledgeable about the vehicles in stock and recommended the Buick Encore for me. I was able to test drive the Encore and Tim answered all of my questions without once pressuring me to make a purchase. Once I decided that this was the right vehicle for me, I was introduced to Paul Fannon who quickly handled all of my paperwork and explained everything in detail. When the deal was done, Paul made sure that I was comfortable in the Encore and showed me where everything was in the vehicle (on/off for lights and windshield wipers, how to adjust the mirrors, explained the On Star system, etc...) From start to finish, I felt very comfortable here and would highly recommend this dealership,Tim Barry, and Paul Fannon if you are the market for a vehicle. More

Great Service Adam and Lee made my whole buying experience easy and stress free! They provided support and guidance throughout the whole process and made me feel I Adam and Lee made my whole buying experience easy and stress free! They provided support and guidance throughout the whole process and made me feel I was the only customer looking at new cars!! I feel I have made new friends not just a customer that bought a new car!!! Great dealership and team!! More

Excellent Experience Buying our 2015 Yukon was a very easy process and we are extremely pleased with our purchase. Ken Russi and Bill Kalfas were both attentive, professio Buying our 2015 Yukon was a very easy process and we are extremely pleased with our purchase. Ken Russi and Bill Kalfas were both attentive, professional, and extremely accommodating while going above and beyond the call of duty to make sure we were satisfied to the fullest. The overall experience at Dale Earnhardt JR Buick GMC Cadillac was phenomenal. More