Dale Earnhardt JR Buick GMC Cadillac
Tallahassee, FL
Filter Reviews by Keyword
By Type
Showing 296 reviews
Bad Experience Sales Manager is Questionable Got a sales order quote on a "new" Cadillac via email and was assured that car was not a demonstrator or loaner. After I drove 75 miles, car had 4,000 Got a sales order quote on a "new" Cadillac via email and was assured that car was not a demonstrator or loaner. After I drove 75 miles, car had 4,000 miles on it. Sales Mgr said it was a computer problem. Then he raised their quoted price by $2,000 and said he had allowed too many discounts on their sales order. I expressed my displeasure and left. More
Great Customer Service I had a great car buying experience. My salesman was Jay Moore. He was nice, kept me updated and throughout the process. He gave me tour through the f I had a great car buying experience. My salesman was Jay Moore. He was nice, kept me updated and throughout the process. He gave me tour through the facility and introduced me to service dept. and made sure all my questions was answered and made sure I had contact information in case I had any additional questions or problems with my vehicle. More
Wonderful experience and excellent customer service! Mr Gene Mixon was unbelievable when it came to buying my almost 16 year old daughter her first car. It was been many years since I purchased a new ca Mr Gene Mixon was unbelievable when it came to buying my almost 16 year old daughter her first car. It was been many years since I purchased a new car so I thought the experience would be overwhelming but Mr Gene made the experience very easy and now I have a very happy 15 year old daughter at home. She is so excited to drive her car everyday that she looks for places for us to go so she can drive it. I cannot thank Mr Gene enough for all his help and support. The entire team of people we worked with all were very helpful and made the experience a memorable one for my daughter with buying her her first new car. Thanks again Mr Gene, you rock! More
Love My New Car Thanks you so much Justin Goodwin for all your help. My wife and I had a very specific budget and Mr. Goodwin would not rest until he found us the rig Thanks you so much Justin Goodwin for all your help. My wife and I had a very specific budget and Mr. Goodwin would not rest until he found us the right car with the right price. More
Hat's Off to the Team at Dale Earnhardt Team Capital Circ! My husband and I were looking for a new vehicle as our 2012 Equinox had been totaled the week before. I wanted the features I had become accustomed to My husband and I were looking for a new vehicle as our 2012 Equinox had been totaled the week before. I wanted the features I had become accustomed to in my chevy purchases. We are new to the Tallahassee area but familiar with the name Dale Earnhardt, Jr! (My husbands favorite NASCAR driver, and Hendricks Motor Sports). Justin Goodwin (Justin Credible on his name tag) was just that! He was very knowledgeable of the stock on the lot as well as a wonderful guide of your website! He went all out to insure that I had the vehicle that met our family's needs, want and expectation and he delivered! I was also pleased to work with John in Finance. John took the time to explain every form! Any question that we had was addressed. That is not an easy process and John made it effortless. Even the ladies at the front (I didn't get their names) were very friendly and made certain that my husband an I were comfortable throughout the entire process. I would highly recommend this dealership, it delivered on it's name with integrity as first rate. I look forward to shopping there again! More
Purchasing a new vehicle with the help of West Phillips. My husband and I bought our new 2015 Acadia October first. We worked with West Phillips and he was wonderful. He was very friendly and helpful to us My husband and I bought our new 2015 Acadia October first. We worked with West Phillips and he was wonderful. He was very friendly and helpful to us during this experience. We were actually just looking the day we went in to the dealership and really not interested in buying a vehicle that day but after meeting with West and being treated so well we walked out with our new car. Thank you West for all your help and the next car we buy will be from Dale Earnhardt Jr. GMC and we will be asking for Mr. West Phillips. More
Great deal Mike Brown made this an quick and painless experience. Bought a new truck with no hassle and good price. This is the second vehicle we have dealt Mike Brown made this an quick and painless experience. Bought a new truck with no hassle and good price. This is the second vehicle we have dealt with Mike on. More
Excellent Dealership No pressure, no hassle. Tracy Warner was professional, knowledgeable, helpful and very patient. I would definitely recommend this dealership and Tracy No pressure, no hassle. Tracy Warner was professional, knowledgeable, helpful and very patient. I would definitely recommend this dealership and Tracy Warner to everyone looking for a vehicle. More
So great We bought a car here and the people were so helpful and accommodating. Justin especially was a delight to work with. We will work only here in all of We bought a car here and the people were so helpful and accommodating. Justin especially was a delight to work with. We will work only here in all of our future car dealings. More
"Thanks Ken Great Job" We can't thank Ken enough for his help in finding us another Escalade. We wanted a certain color and interior and he delivered just that. After havin We can't thank Ken enough for his help in finding us another Escalade. We wanted a certain color and interior and he delivered just that. After having problems with our other Escalade he got us to come back. Ken and Tim Moore helped work out a deal we all were happy with. Ken's experience and knowledge is excellent. He answered every question we had and if he didn't know the answer he found the person who had it. More