Dale Earnhardt JR Buick GMC Cadillac

Easiest, most hassle-free car buying experience to date. Everything done via phone and email and car delivered to me for paperwork finalization. Highly recommend! Everything done via phone and email and car delivered to me for paperwork finalization. Highly recommend! More

The after 5:00 PM service was excellent. Paul provide quality salesmanship up to about 9:00. He made sure I drove away in my GMC Terrain, Reddington, with a huge SIMLE. 😁 quality salesmanship up to about 9:00. He made sure I drove away in my GMC Terrain, Reddington, with a huge SIMLE. 😁 More

Very clean and courteous, you do not feel hounded. Went out of their way to get a color I wanted. A nice, no haggle deal and finance does not try to sell you anything additional that you do not need or wan out of their way to get a color I wanted. A nice, no haggle deal and finance does not try to sell you anything additional that you do not need or want! More

Worst experience ever purchasing a vehicle! First, this was an online "door to door" purchase, yet I had to go to a local dealership for paperwork and to pick up the car. During Covid, "door to First, this was an online "door to door" purchase, yet I had to go to a local dealership for paperwork and to pick up the car. During Covid, "door to door" was a must for me and a huge selling point. When dating my check, I made a mistake and dated it for August 24th instead of July 24th, which was inconvenient and a pain, I know. The sales person and financial assistant spoke to and texted me in a manor that was unacceptable and accused me of writing a fraudulent check. Even with the check situation out of the picture, the service was negative in every way possible. More

Christ Rogo in the service department did an outstanding job working with Car Shield to get them to honor their warranty on my 2008 GMC Sierra. Thanks, Chris! job working with Car Shield to get them to honor their warranty on my 2008 GMC Sierra. Thanks, Chris! More

Service Department The people are courteous in person, but I recently took my truck to the service department for issues in the front drive train or suspension on Octobe The people are courteous in person, but I recently took my truck to the service department for issues in the front drive train or suspension on October 21st and got it back on November 4th. It was still making same noise (clicking/popping) after I got it back, I took it back November 9th for same issues,. I got it back again after they said the issues were fixed again on November 12th, well it’s still making the same noise. They said that the right cv axle was replaced on the first visit, and they said a control arm was replaced on the most recent visit. This dealership has done nothing but waste my time, and it’s such a shame that they don’t seem to realize what a disgrace they are to GMC. I bought a brand new 2002 GMC Sierra and never had any issues or complaints, and then owned a used 2007 GMC Sierra that I was repaired a few issues myself during the time I had it. I would never recommend Dale Earnhardt Jr GMC of Tallahassee to anyone, and I noticed that I wasn’t the only customer dissatisfied with your service. More

Felt at Home with these Guys! Paul Fannon my sales rep was so very helpful I live in Lafayette, LA and have never purchased a vehicle out of state but circumstances being what they Paul Fannon my sales rep was so very helpful I live in Lafayette, LA and have never purchased a vehicle out of state but circumstances being what they were it was the smartest move. Paul handled things in a manner that I felt was above and beyond! I felt complete trust in him, in my phone conversations and in person meeting, when we finally met. He's a real honest down to earth guy!!! Also John Cray in the service department was a great help as well with my old vehicle that I traded in, as far as advising me of my options and again that trust factor. More

They evidently don't need to sell vehicles I went in on a Friday, was dressed in my normal T-Shirt, shorts and gym shoes, hey it is Florida, and honestly, the salesman that jumped me when I par I went in on a Friday, was dressed in my normal T-Shirt, shorts and gym shoes, hey it is Florida, and honestly, the salesman that jumped me when I parked seemed to loose all interest the moment I said I was there to research vehicles. I asked to see inside the mid sized SUV's and of course the Yukon XL and Escalades, and he pretty much only wanted to show me 1 vehicle and I told him that wouldn't work I needed to see the size inside the vehicles. Well clearly they believe their vehicles are made of gold as none were unlocked, and the salesman clearly wasn't going to go get any keys for me to see and compare inside the vehicles. Well they lost a sale for both the GMC/Caddilac/Buick and their Chevrolet Dealership. May believe they can treat people badly and because Tallahassee is small we don't have a choice. Well Jacksonville isn't to far away, nor is Lakeland/Lake City and of course Orlando. More

Excellent/trustworthy salesman I recently purchased my third vehicle from Dale Earnhart GMC and specifically from Paul Fannon, a member of their sales staff (new and used). He is ex I recently purchased my third vehicle from Dale Earnhart GMC and specifically from Paul Fannon, a member of their sales staff (new and used). He is extremely professional, honest and trustworthy. He goes above and beyond to ensure the customer service is top notch. The dealership overall is exceptional! But Paul is the reason I will continue to be a life long customer. More

Repair Satisfaction I purchased a Demo 2019 GMC Yukon XL from a dealership in Orlando and requested to have a couple of things taken care of before we left to come home. I purchased a Demo 2019 GMC Yukon XL from a dealership in Orlando and requested to have a couple of things taken care of before we left to come home. They were not addressed but when I called Dale Earnhardt GMC closer to where we live, they scheduled us an appointment, received my parts that needed to be replaced and handled everything above and beyond to make us happy! Very professional!! Thank you so much to the excellent staff in the parts department, accessories and detailing. Y’all are AWESOME 👏🏻 More